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Tesco and dwf help terrified :(

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  • Tesco and dwf help terrified :(

    So on the 9/02/17 I went to the local tesco store (5min walk) to get a few bits for tea with my 2 little ones age 2.5 and 15 months, my 2 year old was walking and my 1 year old in the pram, we went to the top floor as my little ones needed socks (potty training and she peed through all her clothes) I had a basket in 1 hand, pushing the pram with the other and hurrying the 2 year old along, got upstairs picked out some socks, some fluffy bed socks for the baby £2 and a pack of socks for the eldest £5 I put them on the hood of my pram while shouting the 2 year old back as I was getting fruit beg and meat and didn't want anything to leak on them, something I always do as that has happened previously...

    I grab the 2 year old and continue grabbing my fresh fruit and veg to which my 2 year old kept running off and talking to other people and staff, I made my way over to the door to the security guard to ask if I could leave my basket and go get a trolly, he offered to help and got me a trolly, I sat the 2 year old in one end of the small trolly and the shopping on the other and continued to shop pushing the pram with one hand and pulling the now angry 2 year old in the trolly, I got the rest of my shopping, stopped and spoke to my friend who works there went to the till, forgot my loo roll,went to get it and back to the till,

    putting the shopping on the conveyor belt and the 2 year old taking it off, let's just say I was pretty stressed out now and the cashier distracted the monster with the charity pot on the till, paid for my shopping and gave the little one some change to put in the charity box she was playing with, got given some green tokens, took my little one the loo so she didn't wee herelf and then took her to put in the box by the door, still pushing the pram and pulling the trolly, thanked the security guard for helping me nd went outside,

    Sat on the bench nd tried to make a cigarette whilst ringing my mum to ask her to pick me up, looked on the hood of my pram for my lighter noticed the socks and panicked and put them in top of my bags in the trolly so that the 2 year old didn't grab them and rag them open, I was so embarrassed and was gonna have my fag then go pay and I had to go back in to get some cigi papers anyway...

    Next thing 2 security guards walked over I hung up on my mum and said 'cause of the socks' to which he replied we seen what you did, and I said I'm gonna go pay for them now I had forgot all about them on top of the pram, you seen how stressed I was, he then ushered me, the pram and the trolly to the back of the shop, didn't even offer to help me, got to the back office and me still explaining that it was an accident, how if I was gonna steal I wouldn't sit outside the store and have a fag when I live round the corner, baring in mind my 2 year old still kicking off and trying to get out the trolly, and peed herself in the process of the thing...

    He gave me the speech of stealing and how I would receive a fine, at this point still not had a fag to calm down from the shopping trip I was I'm a right state, my 2 year old was asking you okay mummy what's wrong which just set me off even more....

    They took the socks and I said can I go pay for them cause I need them either way, I had just forgot about them while taming the kids...

    Grrrr whole load of stress that was unneeded, I've never stole anything in my life never mind 7pound worth of baby socks and had all intention to go and pay for them after I had had my 2 min fag to chill from the shopping trip

    The following day I rung tesco and spoke to the security manager who stated I had plenty of opportunity to remove the socks and out them in the basket/trolly, but seriously I had forgotten they were there with the little one running away every 2 seconds whilst trying to shop and them both kicking off, I then spoke to the manager of the store who when I told of the situation agreed that it doesn't sound intentional and agreed to call me back, I'm still waiting for that call 3 weeks later, not happy being branded a thief when I'm not

    So now I've received 3 letters from dwf llp, I've read to ignore them so I have but now I'm crapping myself, can someone help me give me advice anything, technically I did leave the store with them unknowingly but I didn't leave the premises I was literally sat on the bench outside the store in eyesight of the doors, I should have just left them on the hood but I panicked and was embarrassed and put them onto of the bags in the trolly, not in them on the top of them...

    Ughhhh I'm getting really worked up now so I'll leave it there xx
    Last edited by Kati; 1st March 2017, 15:58:PM.
    Tags: None

  • #2
    Re: Tesco and dwf help terrified

    chance of paragraphing it as bad reading all in one?

    Comment


    • #3
      Re: Tesco and dwf help terrified

      Sorry, said children are using me as a climbing frame whilst writing this... Sure your can figure it out

      Comment


      • #4
        Re: Tesco and dwf help terrified

        Yep... Tesco's "every litle helps!"

        If you continue to ignore DWF they will eventually give up and go away.

        However IMO you have been very ill treated by Tescos and you could write a very stiff letter of complaint, either to the store manager reminding him you are still waiting his call, or to the CEO.
        It depends on how deeply you feel about it.

        Comment


        • #5
          Re: Tesco and dwf help terrified

          I did think of writing a letter of complaint but figured it would be a waste of time and being a mum of 2 I can't be dealing with the added stress of them again embarrassing me and branding me a thief for something I genuinely had no intention of doing, I spent more on bloody gelatine and yoghurt to make slimming world jelly sweets, seriously if my kids needed socks and I couldn't afford them and had to steal them the last thing I would be doing is buying luxurys like that, nightmare to be honest I'm just worrying about these letters, the one I received today threatens with bailiffs coming to my house to take goods of the value...
          Like seriously they took the socks back even when I requested to pay for them what the hell is the 125 pound for, I should be claiming a lot more for the upset they caused to my poor little girl who was so upset seeing her mum frightened and crying... Stupid tesco!

          Comment


          • #6
            Re: Tesco and dwf help terrified

            Originally posted by Missloser View Post
            Sorry, said children are using me as a climbing frame whilst writing this... Sure your can figure it out
            I know the feeling lol (I have a 3yr old) ... I've edited your post for you to make it easier to read
            [MENTION=39710]des8[/MENTION] is right tho' ... you should ignore every letter from DWF! AND (if I was you) put a complaint in with Tesco, post on their social media pages etc... too. What they did was wrong!!

            K xx
            Debt is like any other trap, easy enough to get into, but hard enough to get out of.

            It doesn't matter where your journey begins, so long as you begin it...

            recte agens confido

            ~~~~~

            Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

            I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
            But please include a link to your thread so I know who you are.

            Specialist advice can be sought via our sister site JustBeagle

            Comment


            • #7
              Re: Tesco and dwf help terrified

              Thank you Kati for editing my post for me, I make my kids sound like bundles of joy in this. I'ld say they arnt always kicking off and being pains but that would be a lie, whoever said having kids close together would be fun is a liar

              I'll speak to my dad later and see if he will help me write a letter to them xx

              Comment


              • #8
                Re: Tesco and dwf help terrified

                Originally posted by Missloser View Post
                nightmare to be honest I'm just worrying about these letters, the one I received today threatens with bailiffs coming to my house to take goods of the value...
                they can't get bailiffs involved without a court case (which they won't do) ... the most they can do is pass it on to debt collectors (who aren't worth the hassle) THEY can't do much more than send threatening letters

                Originally posted by Missloser View Post
                Stupid tesco!
                yup!!! keep the anger going hun ... it makes it easier xx

                - - - Updated - - -

                Originally posted by Missloser View Post
                Thank you Kati for editing my post for me, I make my kids sound like bundles of joy in this. I'ld say they arnt always kicking off and being pains but that would be a lie, whoever said having kids close together would be fun is a liar

                I'll speak to my dad later and see if he will help me write a letter to them xx
                Personally, I wouldn't bother with a reply to DWF (they'll see you as a soft touch if you contact them) - keep all your letters for Tesco!!

                I had two kids within 11mths (they're now 16 and 15) ... never again lol I'm happy with one now (and SHE's a little witch - she has my temper and her dad's stubbornness ) xx
                Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                It doesn't matter where your journey begins, so long as you begin it...

                recte agens confido

                ~~~~~

                Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
                But please include a link to your thread so I know who you are.

                Specialist advice can be sought via our sister site JustBeagle

                Comment


                • #9
                  Re: Tesco and dwf help terrified

                  There's 13 months between these 2 both girls too I dread them being teenagers, honestly they could make a saint swear, does it not get easier 😬

                  Comment


                  • #10
                    Re: Tesco and dwf help terrified

                    Stop worrying about being branded a thief.... that can only happen if you are found guilty of theft in a criminal court.
                    To do that they have to prove you were dishonest and had the intention to permanently deprive Tescos of said socks.
                    The circumstances are such that IMO no court would ever convict on the details you have provided.
                    Not that it will ever go to court anyway.

                    And as for the DWF outfit, they are a law firm and should know they cannot send in the bailiffs and shouldn't even threaten it even in veiled terms.
                    I suspect their letter is along the lines of "if you don't pay we MAY advise our clients to initiate courtaction. IF they do this MIGHT .... "
                    All "mays and mights" and P*****g in the wind.
                    Just keep ignoring them.

                    Comment


                    • #11
                      Re: Tesco and dwf help terrified

                      Originally posted by Missloser View Post
                      There's 13 months between these 2 both girls too I dread them being teenagers, honestly they could make a saint swear, does it not get easier 
                      my two are boys (and they are AWFUL!!!!!) ... the toddler is a girly and she's even worse than they were
                      Debt is like any other trap, easy enough to get into, but hard enough to get out of.

                      It doesn't matter where your journey begins, so long as you begin it...

                      recte agens confido

                      ~~~~~

                      Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

                      I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
                      But please include a link to your thread so I know who you are.

                      Specialist advice can be sought via our sister site JustBeagle

                      Comment


                      • #12
                        Re: Tesco and dwf help terrified

                        Yer your right that is what it says, I have read loads of forums that say they can't actually do anything but it's still quite scary when you get them so I figured this was my best place, thank you for your advice and help, much appreciated, think I just needed to get everything off my chest, really horrible situation to be in, I dred my father in law or anyone asking me if I wanna pop to tesco and having to explain thay I can't x

                        Comment


                        • #13
                          Re: Tesco and dwf help terrified

                          Originally posted by Missloser View Post
                          There's 13 months between these 2 both girls too I dread them being teenagers, honestly they could make a saint swear, does it not get easier 
                          Gets a lot easier,but then we never found it tiresome and that was with eight.
                          And now we're in our dotage they all come round to help on their days off (or are they checking we aren't spending their inheritance?)

                          Comment


                          • #14
                            Re: Tesco and dwf help terrified

                            Eight wow, your brave, mine are both completely different to each other the youngest is really quiet and super sweet but the oldest, she's a devil child, walking at 8 and a half months and literally into everything, she's got something to say for anything

                            Comment

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