Re: Santander Hire Purchase VT
Are they marked as missed outstanding monthly instalments? I would put in a formal complaint about this and request a reasonable sum of compensation. If they refuse then your next step is the Ombudsman after 8 weeks or earlier if they come to a decision. Failing that the last resort is court.
I have a similar issue ongoing like yours, which I think will end up in me issuing proceedings against them as they have failed to respond within the allocated time.
Are they marked as missed outstanding monthly instalments? I would put in a formal complaint about this and request a reasonable sum of compensation. If they refuse then your next step is the Ombudsman after 8 weeks or earlier if they come to a decision. Failing that the last resort is court.
I have a similar issue ongoing like yours, which I think will end up in me issuing proceedings against them as they have failed to respond within the allocated time.
Comment