Hi 4 days ago I ask my daughter to go online to find a cheaper car insurance for me. She found a company call SKIPPY.CO.UK She got a quote much much cheaper than my other provider. Its due to expire in the middle of August 214. She explained to them this. They told her that if she did not agree now, the quote may be dearer in August. They requested my bank details and said my insurance would start middle August. She accepted the quote. Looking at my bank statement, I see they took £71.35 from my account. I wasnt expecting this payment so soon and not working at the moment and would caurse hardship. I emailrd them several times to cancel the policy and get a quote in August. They have yet to respond. Today from my mobile, I rang them to say I wanted to cancel the agreement. I was put on hold for about 10 mins, then my credits of £10 was used. I was disconected. Sent to more emails today, but no response.
Now looking at my bank statement they took out £71.35 as fisrst payment. I was shocked at this as I thought they would take payments in Aug. I immediately emailed them several times, but no reply. So I requested them to cancel the quote and refund me fully. I got no reply at all. Today from my mobile I rang them up. I was then put on hold for about 10 mins. My credit ran out and this cost me £10.00 Ive sent another 2 emails about me being disconnected and cost me £10 credit. As yet still no reply. I really think this is disgrateful by them and hope you can give me some advice please Regards Ray Guy
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