Nationwide mortgages and BFPO addresses

[Amethyst]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

I think it is a good idea to wait to hear back from Nationwide and/or see the evidence of the original claim from the regimental forum guy before leaping to any conclusions. To me it sounds like a misunderstanding and NW are just streamlining their mortgage application process and making applicants with more complex applications apply on paper rather than through the online system.

[PlanB]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

a misunderstanding and NW are just streamlining their mortgage application process and making applicants with more complex applications apply on paper rather than through the online system.

That's exactly what the Press Officer will tell you. Or should I say Nationwide's 'spin doctor'. I can't see why having a BFPO address is complex. After the online application you only get a DIP or AIP then there is always further underwriting based on paperwork if anything flags up or you can appeal if you get rejected online.

[Amethyst]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

The same (whatever it may be) applies to,

• Clients who have had a foreign residential address in the last 3 years
• Clients who have had a British Forces Post Office (BFPO) address in the last 3 years
• Genuine Bargain Price
• Restricted Resale Price / Discount Market Schemes
• More than two applicants for new borrowing
• Further borrowing

It's just the BFPO picked up on, presumably as that's the area of interest to the OP, and as it is more emotive than the others.

[CleverClogs]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

Okay Nationwide are getting back to me in the morning.

Tick-tock, tick-tock...

Do you suppose they will?

[Amethyst]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

Well if I don't hear from her by 12 I shall give her a call xx

[Amethyst]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

Just spoke to someone else at the press office and left a message for them to get back to me xx

[CleverClogs]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

Just spoke to someone else at the press office and left a message for them to get back to me xx

Will they?

[Amethyst]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

Here we go

Nationwide understands the challenges faced by our armed forces in getting a mortgage and has measures in place to support armed forces personnel, including giving specific guidance to our staff and offering individual underwriting consideration. The Society will continue to offer mortgages direct to borrowers with a BFPO address, but will be unable to accept such mortgages via intermediaries due to a simplification of our mortgage processing system.

The Society has a strong history of support for, and consideration of, the needs of military personnel –

• Nationwide has introduced the freedom for service personnel who are posted overseas on operational duties, to rent out their property, without charge or having to switch to a Buy to Let mortgage

·Nationwide employees have been given specific guidance about the issues affecting customers in the armed forces and how to be flexible in their approach, including offering individual underwriting consideration

• It is one of the UK’s largest supporters of low cost home ownership schemes which Armed Forces Personnel will have access to
• It also accepts deposits via the LSAP Scheme - a long-established MoD scheme under which the government provides a loan for the deposit on a property

·It continues to work closely with the Council of Mortgage Lenders and Building Society Association to devise a proactive campaign of support

Especially at a time of ongoing active conflict overseas, we believe it is right that our industry sets out its support for military personnel. Together, we need to offer practical initiatives that help to remove financial worries from these brave people and their families, particularly when they are risking their lives daily to support us and ours.

[PlanB]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

That's what I meant by a spin doctor.

[Amethyst]

Re: Nationwide mortgages and BFPO addresses

I've posted the same info over on CAG as they have a similar thread running.

[Amethyst]

Re: Nationwide mortgages and BFPO addresses

Ignore the spin, the main point is

The Society will continue to offer mortgages direct to borrowers with a BFPO address, but will be unable to accept such mortgages via intermediaries due to a simplification of our mortgage processing system.

As opposed to the OP which said

I have today received an e mail from the regional manager stating that if clients have had a BFPO (British Forces Post Office) address in the last 3 years they will not be a suitable applicant.

which is entirely different.

[MIKE770]

Re: Nationwide mortgages and BFPO addresses

and I was just going to post it here, quick off the mark again Ame

[Amethyst]

Re: Nationwide bad treatment of h.m. Forces @ bfpo addresses

Will they?

Yes, they did.

[Amethyst]

Re: Nationwide mortgages and BFPO addresses

and I was just going to post it here, quick off the mark again Ame

lol, obviously I posted it here first, took me a minute to remember my log in over there.

I have added on to your post at the beginning of the thread, I hope that is okay.

Did you hear back from your regiment guy?

[MIKE770]

Re: Nationwide mortgages and BFPO addresses

still waiting he works in london I believe, may get the response to-night after his journey home, he was not on the Regimental site last night.