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Hello to everyone in here , hi there . My name is jim and I'm living in limerick southern Ireland.
I took my daughters computer into a repair shop on thursday 12 sept 2013, i asked them do they fix and repair computers. The woman said "yes, if you leave your laptop here you need to pay 20 euros, for our technician to look at it. We will then call you to tell you what is wrong, how it can be fixed and how much it will cost." she also said to me that "no work will be carried out until we call you . I thought well thats ok , no work until I'm called. Good ,good ,sounds alright to me. she then said to me " its thursday, so we will call you, probably tomorrow evening, if thats ok?" I said fine thank you and left the shop.
I had no call on friday, and recieved a call at 14.09 sat 14 sept, "hello its crystal clear here, its about your computer. its fixed. ready to be picked up. and ......... you have paid 20 euros already and the work was 40 . You can come anytime for it " i said " WHAT?? I THOUGHT YOU SAID YOU WOULD RING ME ABOUT ANY MORE COSTS " "Oh im sorry , im sorry for the misunderstanding, but its fixed we had to do this ,do that, and reinstall this, and all together it comes to 60..
I went straight to the shop with my receipt regarding the 20 i paid for them to look at it, and asked for my computer back. I told them that i was "not paying anything to them as i was not informed about anymore costs." " You had no right to do work without my expressed permission." This chap then started getting all shirty, "well if you don't pay the balance your not having your computer back " so i called the police.. now before i say what happend. where do i stand at this point in time ?? I thank you anyone for your input jim
I took my daughters computer into a repair shop on thursday 12 sept 2013, i asked them do they fix and repair computers. The woman said "yes, if you leave your laptop here you need to pay 20 euros, for our technician to look at it. We will then call you to tell you what is wrong, how it can be fixed and how much it will cost." she also said to me that "no work will be carried out until we call you . I thought well thats ok , no work until I'm called. Good ,good ,sounds alright to me. she then said to me " its thursday, so we will call you, probably tomorrow evening, if thats ok?" I said fine thank you and left the shop.
I had no call on friday, and recieved a call at 14.09 sat 14 sept, "hello its crystal clear here, its about your computer. its fixed. ready to be picked up. and ......... you have paid 20 euros already and the work was 40 . You can come anytime for it " i said " WHAT?? I THOUGHT YOU SAID YOU WOULD RING ME ABOUT ANY MORE COSTS " "Oh im sorry , im sorry for the misunderstanding, but its fixed we had to do this ,do that, and reinstall this, and all together it comes to 60..
I went straight to the shop with my receipt regarding the 20 i paid for them to look at it, and asked for my computer back. I told them that i was "not paying anything to them as i was not informed about anymore costs." " You had no right to do work without my expressed permission." This chap then started getting all shirty, "well if you don't pay the balance your not having your computer back " so i called the police.. now before i say what happend. where do i stand at this point in time ?? I thank you anyone for your input jim
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eace: thanks for your reply , you are my first contact in the beagle world
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