Advice about printer i bought from Argos

[bambisoloved]

Hello

I bought a printer from Argos last febuary so still under quarentee. The printer showed as paper jammed, i found a couple of bits of paper so thought it would work but it is still showing as paper jammed.
I contacted Canon customer sevices department and they said they will repair it and said their is still somthing in there i cant get out so they will need me to send it to their Surrey repair shop.

Is it right that i have to cover the cost of sending it to Surrey ? i havent got any quotes for courier services but i think it will cost more to repair then to buy another one as it only cost £35.99.

I cant find anthing on their website about who pays.
Has anybody got any advice ?

babisoloved

[labman]

Re: Advice about printer i bought from Argos

In mad rush this morning, but look up Sales of Goods Act - there'll be a summary of your rights with a quick Google, wold normally look up a link for you.

[labman]

Re: Advice about printer i bought from Argos

http://www.oft.gov.uk/business-advic.../sogaexplained

There you go!

[enaid]

Re: Advice about printer i bought from Argos

Your contract is with Argos as it is they who you purchased the printer from.

http://www.nca.ie/nca/faulty-goods

[MIKE770]

Wonderful! I think I was also facing the same issue. I will prefer to use my printer as my fax machine which Cocofax offers free fax numbers and I choose CocoFax' which I feel comfortable to send or receive free fax. I have an active phone and I understood your method well. thanks for sharing.

this thread last used in 2013