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Hi folks,
Hope this is the correct forum! We purchased a vehicle a few weeks ago, but have since discovered a problem that was not pointed out to us before sale. We have had two independent inspections done that confirm the severity of the problem and that there can be no doubt it was there before we bought it.
We have since written to the dealer rejecting the vehicle, they have offered to repair it but we don't want them to as we believe (and have statements from previous owners/garages to back this up) that they covered up the damage before putting it out for sale on their forecourt. We don't trust them to do a satisfactory job.
We have also put a claim in against our credit card company (as this was used for the deposit). They have reviewed our case so far and said that the dealer told them they pointed out the problems to our before we bought it. This is a complete lie as the damage is such that no sensible person would have bought it. Therefore this point is probably a case of our word against theirs. Although we do have proof they that they did not perform the appropriate checks on the vehicle.
From what we have learnt so far taking legal advice is that we do not have to accept a repair, that we can still reject as the vehicle is clearly of unsatisfactory quality and not fit for purpose).
I also understand that we can pursue either party in this case and we can just go after the credit card company if we wish.
Any advice much appreciated.
Hope this is the correct forum! We purchased a vehicle a few weeks ago, but have since discovered a problem that was not pointed out to us before sale. We have had two independent inspections done that confirm the severity of the problem and that there can be no doubt it was there before we bought it.
We have since written to the dealer rejecting the vehicle, they have offered to repair it but we don't want them to as we believe (and have statements from previous owners/garages to back this up) that they covered up the damage before putting it out for sale on their forecourt. We don't trust them to do a satisfactory job.
We have also put a claim in against our credit card company (as this was used for the deposit). They have reviewed our case so far and said that the dealer told them they pointed out the problems to our before we bought it. This is a complete lie as the damage is such that no sensible person would have bought it. Therefore this point is probably a case of our word against theirs. Although we do have proof they that they did not perform the appropriate checks on the vehicle.
From what we have learnt so far taking legal advice is that we do not have to accept a repair, that we can still reject as the vehicle is clearly of unsatisfactory quality and not fit for purpose).
I also understand that we can pursue either party in this case and we can just go after the credit card company if we wish.
Any advice much appreciated.
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