I renewed my car insurance last week, and I got a strange telephone call from my insurer, Admiral.
They asked me a question that really got me head scratching as to what it was they were trying to sell.
He wanted me to 'protect my no claims bonus'. I enquired further, why I would want to do that? Their reply was: if I have an accident, it will not affect my no-claims discount.
I replied, all claims are recoded in a database, and I am required to disclose that when I renew the policy, and as such, that would be factored when setting the premium.
I suggested the caller was selling a policy that he knew does not function as described. The caller appeared confused and politely ended the call.
Does anyone else have experience of this?
They asked me a question that really got me head scratching as to what it was they were trying to sell.
He wanted me to 'protect my no claims bonus'. I enquired further, why I would want to do that? Their reply was: if I have an accident, it will not affect my no-claims discount.
I replied, all claims are recoded in a database, and I am required to disclose that when I renew the policy, and as such, that would be factored when setting the premium.
I suggested the caller was selling a policy that he knew does not function as described. The caller appeared confused and politely ended the call.
Does anyone else have experience of this?
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