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Weird one on the bus yesterday. On sundays we have Stagecoach buses rather than Trent buses. I don';t often go on bus on Sundays as its a couple hours between services rather than half hour in the week.
Anyhow.
In the week I pay, £3.60 adult supersaver return, £1.80 kids supersave return x 3 kids = total of £9.00
Sundays I have to pay - £4.20 adult return, £1.20 kids return x 2, and another £4.20 adult return. Total £10.80
I hadnt noticed before cause i just expected it to be more expensive on Sundays and had a new bus driver who charged me the £4.20 and 3 x £1.20 then had a row with the return bus driver who wanted me to pay the extra £3.
Apparently this is because you are only allowed two children per adult ?
This has pee'd me off, having three kids, and buses arent exactly easy to find out what the fares are.
Looks like they do the same for under fives (who should get free travel) Evening Telegraph: News
Written to them to complain, and also complained about the bus breaking down while I was at it, let you know what they come back with.
Anyhow.
In the week I pay, £3.60 adult supersaver return, £1.80 kids supersave return x 3 kids = total of £9.00
Sundays I have to pay - £4.20 adult return, £1.20 kids return x 2, and another £4.20 adult return. Total £10.80
I hadnt noticed before cause i just expected it to be more expensive on Sundays and had a new bus driver who charged me the £4.20 and 3 x £1.20 then had a row with the return bus driver who wanted me to pay the extra £3.
Apparently this is because you are only allowed two children per adult ?
This has pee'd me off, having three kids, and buses arent exactly easy to find out what the fares are.
Looks like they do the same for under fives (who should get free travel) Evening Telegraph: News
Written to them to complain, and also complained about the bus breaking down while I was at it, let you know what they come back with.
Dear Sirs
I would like to make a complaint about your child fare 'policy'. Why am I only allowed two children ? What am I supposed to do with the third ? It is hard enough to afford the bus into town without you deciding to charge full adult rate for my 10 year old (taking it up to £10.80) Maybe I should leave her to catch the next bus alone? or leave her at home ?
Thankfully I don't have to take Stagecoach buses very often as they are only inflicted on us on Sundays - My children, who I will NOT be leaving alone at home, or leaving to travel alone, are 10,8 and 7, so I guess we just won't be going out on Sundays anymore.
Trent Buses charges child rates on, lets see, CHILDREN ! Not on how many I have and have to manage on my own.
Can some one please explain the reasoning behind this policy ?
Another issue, which I would most likely have let go if it hadn't been for my anger over these charges - the bus broke down, left us sitting for 25 minutes while we waited for an engineer to come and sort out the doors, the driver made NO attempt to inform us of the situation, how long we might be stuck, if another bus was coming or an engineer. If we had known we would have been sitting for so long we could have got off and let the kids run about a bit while we waited. This was the xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Bus.
So disappointing all round really.
Regards
I would like to make a complaint about your child fare 'policy'. Why am I only allowed two children ? What am I supposed to do with the third ? It is hard enough to afford the bus into town without you deciding to charge full adult rate for my 10 year old (taking it up to £10.80) Maybe I should leave her to catch the next bus alone? or leave her at home ?
Thankfully I don't have to take Stagecoach buses very often as they are only inflicted on us on Sundays - My children, who I will NOT be leaving alone at home, or leaving to travel alone, are 10,8 and 7, so I guess we just won't be going out on Sundays anymore.
Trent Buses charges child rates on, lets see, CHILDREN ! Not on how many I have and have to manage on my own.
Can some one please explain the reasoning behind this policy ?
Another issue, which I would most likely have let go if it hadn't been for my anger over these charges - the bus broke down, left us sitting for 25 minutes while we waited for an engineer to come and sort out the doors, the driver made NO attempt to inform us of the situation, how long we might be stuck, if another bus was coming or an engineer. If we had known we would have been sitting for so long we could have got off and let the kids run about a bit while we waited. This was the xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Bus.
So disappointing all round really.
Regards
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