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The AA came out to my car after I experienced loss of power and various warning lights on my dashboard. They diagnosed an injector had failed. An AA injector specialist came out and replaced the injector at a cost of £420.
2 days later I experienced the exact same fault. An AA injector specialist came out and said unfortunately the same injector had failed. He said it had to be coded to the car and various other things which he said he'd done, told me he'd taken the car around the block several times to go up and down the gears. The new injector had to get used to the parameters of the car and was now in a learning phase and it was running fine. I might hear a bit of pinking but that's perfectly normal until it settles. .
I got in the car the following morning to go to work and the car barely made it a mile. It was jerking, shuddering, lurching forward, had no power and was blowing smoke which smelled of burning.
I rang the AA who came out again and said the car mustn't be accepting the coding for the new injector so I'd need to take it to a main dealer and pay them to sort it. They mentioned an ECU needing something doing to it. They said they'd tow the car there as a goodwill gesture but there was nothing more that they could do.
I've spoken to a main dealer and asked them to do the work that the AA have recommended. They said they would need to diagnose it first as they don't go on 'hearsay'. Then they'd see what repairs actually needed carrying out. They quoted £150 per hour. The first hour would be the diagnosis.
Is it unreasonable to expect that the AA should finish what they started, or at least take responsibility for putting the car right? For all I know they could have caused further damage. They've left me without a car, I have reason to believe that at least one mechanic was untruthful when he told me the car was running well after he'd taken it around the block. I mean, how could it possibly be running 'fine' but then doing all those things when I tried to drive it? It certainly wasn't blowing stinky, burning smoke before.
I've had to borrow a vehicle whilst mine's off the road. I've logged a complaint but they've quoted 5 working days to investigate it.
Any advice gratefully received.
The AA came out to my car after I experienced loss of power and various warning lights on my dashboard. They diagnosed an injector had failed. An AA injector specialist came out and replaced the injector at a cost of £420.
2 days later I experienced the exact same fault. An AA injector specialist came out and said unfortunately the same injector had failed. He said it had to be coded to the car and various other things which he said he'd done, told me he'd taken the car around the block several times to go up and down the gears. The new injector had to get used to the parameters of the car and was now in a learning phase and it was running fine. I might hear a bit of pinking but that's perfectly normal until it settles. .
I got in the car the following morning to go to work and the car barely made it a mile. It was jerking, shuddering, lurching forward, had no power and was blowing smoke which smelled of burning.
I rang the AA who came out again and said the car mustn't be accepting the coding for the new injector so I'd need to take it to a main dealer and pay them to sort it. They mentioned an ECU needing something doing to it. They said they'd tow the car there as a goodwill gesture but there was nothing more that they could do.
I've spoken to a main dealer and asked them to do the work that the AA have recommended. They said they would need to diagnose it first as they don't go on 'hearsay'. Then they'd see what repairs actually needed carrying out. They quoted £150 per hour. The first hour would be the diagnosis.
Is it unreasonable to expect that the AA should finish what they started, or at least take responsibility for putting the car right? For all I know they could have caused further damage. They've left me without a car, I have reason to believe that at least one mechanic was untruthful when he told me the car was running well after he'd taken it around the block. I mean, how could it possibly be running 'fine' but then doing all those things when I tried to drive it? It certainly wasn't blowing stinky, burning smoke before.
I've had to borrow a vehicle whilst mine's off the road. I've logged a complaint but they've quoted 5 working days to investigate it.
Any advice gratefully received.
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