My Rights on Faulty Goods

[rbarkley82]

Hoping I can get some advice...

We bought an escooter from a well known motoring store and 4 months after light use the rear mudguard broke off. I took it back to store who tried to charge me to repair it saying it was a maintainable part of the scooter despite it being the the part where the handle bars hook onto to carry it and I refused quoting the consumer goods act and they repaired for free. Now just over 3 months after the repair the exact same problem has occurred with the mudguard breaking off again... problem is, the rear light and brake light is attached to the mudguard so now they arent operable.

My question is, does this give me grounds for a refund or to change to a different brand?

Thanks in advance
Robert

[Manxman]

As e-scooters can only be legally used on private land and not on public roads, does it matter if the rear lights and brake lights aren't working?

I appreciate (1) that you might be using it legally on private land and (2) that it still ought to be of satisfactory quality etc as it is perfectly legal to own one, but I was wondering if you were aware of the legal constraints on its use? You wouldn't, for example, be insured for third party injury etc if using it in public, whether on the road or the pavement...

I am aware that some people have been confused by two things; first, there are some parts of the country where officially approved e-scooter schemes are being trialled. It is legal to use only those "trial scheme" e-scooters on the road, not privately owned ones.

Second, there was some announcement in the last Queen's speech that was very badly reported and which some people took to mean that e-scooters had been legalised. They haven't.

Assuming you were already aware of all the above, I'd go back to Halfords (sorry - I mean the trader) and argue that as they've had one failed attempt to fix the problem and failed, you would like a refund. That might work or it might not - it's not a strictly accurate snapshot of the legal position but if you don't ask...

(Did they tell you they weren't road legal when you bought it?)