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Hi all after some advice
Three weeks ago my daughter purchased a secondhand Jaguar XF for £7800 with my help.
The car was viewed online through videos and photos. The garage was AA recommended which gave us confidence to purchase the car in the condition stated. The car was delivered at a cost of £250.
On inspection the out side was as described.
on taking it for a test drive it was noted the passenger window was not working correctly and the air conditioning was not working.
On the garage inspection papers given to us these faults we noticed were ticked as in good working order. Clearly this would show that the inspection was not done correctly.
My daughters partner wrote on the inspection form the two faults that had been found and given back to the garages delivery driver. Also he telephoned the garage and was told to claim under the warranty.
We contacted the warranty company and they wanted a diagnostic test done which was completed by our local garage. The cost of the repair work was to be over £1000 and the warranty company would only cover the first £250
We went back to the seller with all this information and they agreed to cover the shortfall so all good so far.
The seller then asked for our local garages details and to send them an invoice with the cost of parts and labour ect.
An invoice of such was sent over.
As this work cannot be done for another 10 days we collected the car from our local, only to be told the seller had been in contact with them and asked the if they supplied a second hand part (the air conditioning compressor) if they would fit it. This request was rejected outright.
Also since the car has been with our local garage they have noted some wiring underneath the car has been cut and some unplugged. This wiring and plugs are to do with the sensors on the exhaust system.
We have taken photos of these and forwarded them to the seller.
We are waiting on a response from the seller regarding all these matters now as I assume to repair the wiring and any other damage done would be very expensive to repair and feel our dealings with the seller may breakdown.
So my questions at present are:
1 can the seller put secondhand parts on the car as a fix and expect us to accept this.
2 can we reject the car and with what I have told you would we have enough evidence to do this
3 if the seller decides to say the cost of repairs is not viable for them and offer a full refund would we be able to claim expenses incurred such as; the delivery cost, the diagnostic test, cancellation of car insurance and car tax.
Overall we would like to keep the car if these problems were solved and we have offered them to collected the car for them to do the repairs but the told us this would not be cost effected, but that was only up to the time before the wiring fault was found.
sorry for the long rant but trying to get as much information to you as possible
cheers Bomber99
Three weeks ago my daughter purchased a secondhand Jaguar XF for £7800 with my help.
The car was viewed online through videos and photos. The garage was AA recommended which gave us confidence to purchase the car in the condition stated. The car was delivered at a cost of £250.
On inspection the out side was as described.
on taking it for a test drive it was noted the passenger window was not working correctly and the air conditioning was not working.
On the garage inspection papers given to us these faults we noticed were ticked as in good working order. Clearly this would show that the inspection was not done correctly.
My daughters partner wrote on the inspection form the two faults that had been found and given back to the garages delivery driver. Also he telephoned the garage and was told to claim under the warranty.
We contacted the warranty company and they wanted a diagnostic test done which was completed by our local garage. The cost of the repair work was to be over £1000 and the warranty company would only cover the first £250
We went back to the seller with all this information and they agreed to cover the shortfall so all good so far.
The seller then asked for our local garages details and to send them an invoice with the cost of parts and labour ect.
An invoice of such was sent over.
As this work cannot be done for another 10 days we collected the car from our local, only to be told the seller had been in contact with them and asked the if they supplied a second hand part (the air conditioning compressor) if they would fit it. This request was rejected outright.
Also since the car has been with our local garage they have noted some wiring underneath the car has been cut and some unplugged. This wiring and plugs are to do with the sensors on the exhaust system.
We have taken photos of these and forwarded them to the seller.
We are waiting on a response from the seller regarding all these matters now as I assume to repair the wiring and any other damage done would be very expensive to repair and feel our dealings with the seller may breakdown.
So my questions at present are:
1 can the seller put secondhand parts on the car as a fix and expect us to accept this.
2 can we reject the car and with what I have told you would we have enough evidence to do this
3 if the seller decides to say the cost of repairs is not viable for them and offer a full refund would we be able to claim expenses incurred such as; the delivery cost, the diagnostic test, cancellation of car insurance and car tax.
Overall we would like to keep the car if these problems were solved and we have offered them to collected the car for them to do the repairs but the told us this would not be cost effected, but that was only up to the time before the wiring fault was found.
sorry for the long rant but trying to get as much information to you as possible
cheers Bomber99
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