Hi.
My wife's local gym has just reopened about 2 months ago after the Covid lockdown and due to demand she has not been able to book a Pilates class since then so she tried to cancel her prepaid membership. They are refusing to refund the remaining 6 months or so of her membership.
They will allow her to give 30 days notice and cancel but they won't refund the unused money.
Can anyone help please?
My wife's local gym has just reopened about 2 months ago after the Covid lockdown and due to demand she has not been able to book a Pilates class since then so she tried to cancel her prepaid membership. They are refusing to refund the remaining 6 months or so of her membership.
They will allow her to give 30 days notice and cancel but they won't refund the unused money.
Can anyone help please?