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Am at a loss as to what I actually need to do regarding this now and am hoping someone can help.
Basically I bought a TV online back in March. It was delivered to me faulty and I received a refund but the TV wasn't picked up until a few weeks ago. Trouble is, they not only picked up the faulty TV but delivered a new one.
I've had this new TV now sat in a box in my house for 3 weeks. I've contacted the place I purchased it from saying they needed to pick it up but they won't because they are saying the cannot pick it up during the hours I've requested.
Basically as a key worker i can only be home for pickups after 5pm in the week or anytime at the weekends and I've told them this but they flat out refuse to budge saying I either need to take time off work, have someone else in the house or deliver the TV back to a nearest branch (it's a 75 inch TV!)
I have initially refused to take it to a shop as if it gets damaged in transit I believe I'd be liable for it which isn't fair because I shouldn't even have this TV.
It's taking up a lot of space as you can imagine but I don't know where I go with this. I'm basically additional warehouse space for a company, holding on to their goods whilst they decide if and when they can be bothered to collect their goods. What should I do here?
Basically I bought a TV online back in March. It was delivered to me faulty and I received a refund but the TV wasn't picked up until a few weeks ago. Trouble is, they not only picked up the faulty TV but delivered a new one.
I've had this new TV now sat in a box in my house for 3 weeks. I've contacted the place I purchased it from saying they needed to pick it up but they won't because they are saying the cannot pick it up during the hours I've requested.
Basically as a key worker i can only be home for pickups after 5pm in the week or anytime at the weekends and I've told them this but they flat out refuse to budge saying I either need to take time off work, have someone else in the house or deliver the TV back to a nearest branch (it's a 75 inch TV!)
I have initially refused to take it to a shop as if it gets damaged in transit I believe I'd be liable for it which isn't fair because I shouldn't even have this TV.
It's taking up a lot of space as you can imagine but I don't know where I go with this. I'm basically additional warehouse space for a company, holding on to their goods whilst they decide if and when they can be bothered to collect their goods. What should I do here?
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