Would welcome some advice/opinions on this.
...early April phoned garage re engine management light and low power on my VW Transporter van. Told approx £600 for new head gasket
...late April took car in and quote had increased to £1300
...two and half months later garage called, engine in bits said it would now cost £2800 and that would be it.
...6weeks later they called to say job done but thought power might be low....what did I think
...drove van around the block. It was no better than when I took it in and engine mgmt light still on
...now told it was the turbo charger. Another £800 to get it fixed
...told them I wanted the faulty exhaust sensor that was causing the engine mgmt light to be on. Was told that was not the problem.
...I insisted so sensor changed and full power restored.
So, the issue is of a completely incorrect diagnosis of the problem by the garage. I had to pay to get the van back.
Any thoughts on how I can legally progress this. The lower power was in fact the engine management system going into what is called ‘limp mode’
thanks
...early April phoned garage re engine management light and low power on my VW Transporter van. Told approx £600 for new head gasket
...late April took car in and quote had increased to £1300
...two and half months later garage called, engine in bits said it would now cost £2800 and that would be it.
...6weeks later they called to say job done but thought power might be low....what did I think
...drove van around the block. It was no better than when I took it in and engine mgmt light still on
...now told it was the turbo charger. Another £800 to get it fixed
...told them I wanted the faulty exhaust sensor that was causing the engine mgmt light to be on. Was told that was not the problem.
...I insisted so sensor changed and full power restored.
So, the issue is of a completely incorrect diagnosis of the problem by the garage. I had to pay to get the van back.
Any thoughts on how I can legally progress this. The lower power was in fact the engine management system going into what is called ‘limp mode’
thanks
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