Vueling Airlines shocking customer service - can I take their parent company to Court

[Daphne]

I've had enough of this crap airline. A luggage claim, a ticketing issue, and now a cancelled flight.

I have taken them on before, via the European Union Small Claims procedure, but it took six months and then another six months to get payment.

I want to take them to Court again but they do not have a UK service address. Their parent company International Airlines Group, however, does - can I sue them instead?

[efpom]

In a word "No"

The airline is a separate legal entity.

[Daphne]

Does anyone know if it is possible to take Vueling to Court in the Uk then?

[des8]

You can sue Vueling in county court using the European Union Small Claims procedure, but any court process takes time.

[efpom]

http://www.allenovery.com/publicatio...f-CPR-6-9.aspx

[efpom]

What is the underlying dispute about?