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Fit For Purpose? - Used Car - stuck between a rock and a hard place!
Hi everyone
I bought a used car for £1,650 on 1st June from a used car dealer. When I was driving it home (directly after picking up car) it started to constantly stall on me on low revs, must have stalled about 40 times in 20 minutes as I was driving through a town in rush hour. It also wouldn't sit in idle.
I phoned the dealer and he told me to take it to a local garage he uses. They looked at it and put new fuel filter in. They also said that it could be because it's a Diesel and low on fuel, less than a quarter of a tank, so they also put £20 of fuel in for testing. 5 days later and fuel is low again and it does exactly the same thing.
Garage says not much they can do as it's they type of engine it is and where the vacuum is located, it's picking up all the debris in the bottom of the tank when the fuel is low. They told me to make sure I keep more than a quarter of a tank of fuel at all times.
At this point, I am not happy with this and don't want to keep it. Mainly because of the safety aspect, crossing a roundabout in low revs and I stall, another car coming round the roundabout could crash into me. However, the dealer is saying there's nothing wrong with the car I was too low on fuel. The garage won't corroborate what I'm saying because when they put £20 of fuel in it it worked fine.
Dealer is stalling on me about me returning the car and a refund. I haven't driven the car for nearly 2 weeks as I had a 14 day cooling off period with my insurance so I needed to make a call, so I cancelled my insurance.
I part paid for the car on my credit card. So I'm wondering about the Section 75 thing, but I'm worried they'll look into it and the dealer will just say 'there's nothing wrong with the car, she just ran out of fuel' and as the garage isn't corroborating me, the credit card company will just take back the money after the investigation. I don't know how this works?
What can I do? It's been 3 weeks now, and I only drove the car for a few days in this period and I really need to get a new car now.
Sooooo...
Do you think the Section 75 thing would work?
If the dealer offers to pay and try to fix the car again, do I have to accept it? Or can I just refuse and say I want a refund?
Thank you so much for your help
Kate
I bought a used car for £1,650 on 1st June from a used car dealer. When I was driving it home (directly after picking up car) it started to constantly stall on me on low revs, must have stalled about 40 times in 20 minutes as I was driving through a town in rush hour. It also wouldn't sit in idle.
I phoned the dealer and he told me to take it to a local garage he uses. They looked at it and put new fuel filter in. They also said that it could be because it's a Diesel and low on fuel, less than a quarter of a tank, so they also put £20 of fuel in for testing. 5 days later and fuel is low again and it does exactly the same thing.
Garage says not much they can do as it's they type of engine it is and where the vacuum is located, it's picking up all the debris in the bottom of the tank when the fuel is low. They told me to make sure I keep more than a quarter of a tank of fuel at all times.
At this point, I am not happy with this and don't want to keep it. Mainly because of the safety aspect, crossing a roundabout in low revs and I stall, another car coming round the roundabout could crash into me. However, the dealer is saying there's nothing wrong with the car I was too low on fuel. The garage won't corroborate what I'm saying because when they put £20 of fuel in it it worked fine.
Dealer is stalling on me about me returning the car and a refund. I haven't driven the car for nearly 2 weeks as I had a 14 day cooling off period with my insurance so I needed to make a call, so I cancelled my insurance.
I part paid for the car on my credit card. So I'm wondering about the Section 75 thing, but I'm worried they'll look into it and the dealer will just say 'there's nothing wrong with the car, she just ran out of fuel' and as the garage isn't corroborating me, the credit card company will just take back the money after the investigation. I don't know how this works?
What can I do? It's been 3 weeks now, and I only drove the car for a few days in this period and I really need to get a new car now.
Sooooo...
Do you think the Section 75 thing would work?
If the dealer offers to pay and try to fix the car again, do I have to accept it? Or can I just refuse and say I want a refund?
Thank you so much for your help
Kate
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