Hi all, been a while, hope y'all well
Not sure if or what I can do about this. I bought a page builder plugin for wordpress, I just have a handful of websites that I built for friends & family.
As with most plugins, they update it and introduce critical updates when wordpress itself updates, so there is a subscription service if you want to keep it up to date.
Since I only have a handful of sites to run, I decided not to keep up the subscription and only update when wordpress eventually release a version that will require the latest version of this plugin in order for it to work. I bought it on the premise that the licence will allow me to just continue with the version I have as set out on their terms & conditions, which states:
I guess I should have made a note of my licence key, but I honestly didn't think I'd need to, since they put a link to your "My account" page right next to the box where you need to paste it after installing. I didn't imagine they would hide it from me after a year. Surely this contradicts the above terms, but I'm guessing my issue is specifically the licence key, do they have any obligation to provide a copy if I didn't make a note of it?
Not sure if or what I can do about this. I bought a page builder plugin for wordpress, I just have a handful of websites that I built for friends & family.
As with most plugins, they update it and introduce critical updates when wordpress itself updates, so there is a subscription service if you want to keep it up to date.
Since I only have a handful of sites to run, I decided not to keep up the subscription and only update when wordpress eventually release a version that will require the latest version of this plugin in order for it to work. I bought it on the premise that the licence will allow me to just continue with the version I have as set out on their terms & conditions, which states:
I guess I should have made a note of my licence key, but I honestly didn't think I'd need to, since they put a link to your "My account" page right next to the box where you need to paste it after installing. I didn't imagine they would hide it from me after a year. Surely this contradicts the above terms, but I'm guessing my issue is specifically the licence key, do they have any obligation to provide a copy if I didn't make a note of it?
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