Hello everyone.
I would like to ask your advice as I am at a loss what to do...
We had ground workers doing some work in our garden earlier in the year. One of them turned out to be a roofer, we needed roofing work done so we agreed in August 18 an amount for him to do the roofing work. We thought he was trustworthy so gave him some money up front (won't do that again..) £600 in total - to hire a tower etc.
He dropped his ladders off at our house and then was let go by the ground workers company as he was unreliable. We haven't seen him since. He told me by text repeatedly that he was coming to do the work but never turned up so on 22nd October I asked for a refund. He agreed but the funds have never been returned. He has now claimed that he has a friend coming to collect the ladders and who will hand over cash - he has told me 10 different times now that his friend is coming so I think his friend does not exist.
I don't think I will get my money back - I don't have an address for him so can't go through the small claims process and I suppose if he has no money there's no point in chasing him for what doesn't exist.
How do I stand with the ladders? I don't want his roof ladders as they take up loads of room, can I dispose of them?
Thank you for reading my post and any advice you may have - I am so fed up with the situation.
I would like to ask your advice as I am at a loss what to do...
We had ground workers doing some work in our garden earlier in the year. One of them turned out to be a roofer, we needed roofing work done so we agreed in August 18 an amount for him to do the roofing work. We thought he was trustworthy so gave him some money up front (won't do that again..) £600 in total - to hire a tower etc.
He dropped his ladders off at our house and then was let go by the ground workers company as he was unreliable. We haven't seen him since. He told me by text repeatedly that he was coming to do the work but never turned up so on 22nd October I asked for a refund. He agreed but the funds have never been returned. He has now claimed that he has a friend coming to collect the ladders and who will hand over cash - he has told me 10 different times now that his friend is coming so I think his friend does not exist.
I don't think I will get my money back - I don't have an address for him so can't go through the small claims process and I suppose if he has no money there's no point in chasing him for what doesn't exist.
How do I stand with the ladders? I don't want his roof ladders as they take up loads of room, can I dispose of them?
Thank you for reading my post and any advice you may have - I am so fed up with the situation.
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