Hello,
just over a week ago, I had a horrible experience having used the self-scan tills at an airport M&S location. Having genuinely believed everything had gone through, I had left the store and was rearranging the items while sat just across from the entrance, when I was approached by a member of staff who wanted to go through the items in my possession. I was shocked and of course hugely embarrassed when moments later, four police officers turned up. I was arrested then promptly de-arrested, before answering a few questions, (all of which was recorded on their body cameras). They checked the CCTV and told me it was ‘inconclusive’, and said they’d be in touch,
Nearly a week later, I received a call saying they had NFAd the incident but that I was ‘very lucky’ and the store wished to issue me with a ban. The police officer has asked me to return to the store with him, where he will facilitate the issuing of this. Does anyone know where I stand? I just want this to all be over, I’ve been sick with worry ever since. I’ll take the ban if it means getting it sorted, but am now worried about the police involvement in this - why do they need to be there? Can the police provide the store with my details, (I only gave them to the police, not the store). Am I getting myself worked-up unnecessarily? I believe many of the M&S stores at airports and service stations are in fact operated under franchise, so how might that work?
Any thoughts or advice would be appreciated. I’m due to go along this week.
Thank you.
just over a week ago, I had a horrible experience having used the self-scan tills at an airport M&S location. Having genuinely believed everything had gone through, I had left the store and was rearranging the items while sat just across from the entrance, when I was approached by a member of staff who wanted to go through the items in my possession. I was shocked and of course hugely embarrassed when moments later, four police officers turned up. I was arrested then promptly de-arrested, before answering a few questions, (all of which was recorded on their body cameras). They checked the CCTV and told me it was ‘inconclusive’, and said they’d be in touch,
Nearly a week later, I received a call saying they had NFAd the incident but that I was ‘very lucky’ and the store wished to issue me with a ban. The police officer has asked me to return to the store with him, where he will facilitate the issuing of this. Does anyone know where I stand? I just want this to all be over, I’ve been sick with worry ever since. I’ll take the ban if it means getting it sorted, but am now worried about the police involvement in this - why do they need to be there? Can the police provide the store with my details, (I only gave them to the police, not the store). Am I getting myself worked-up unnecessarily? I believe many of the M&S stores at airports and service stations are in fact operated under franchise, so how might that work?
Any thoughts or advice would be appreciated. I’m due to go along this week.
Thank you.
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