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Unable to pay fulfilment centre (3rd party logistics) invoice - account on stop

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  • Unable to pay fulfilment centre (3rd party logistics) invoice - account on stop

    I am in a desperate situation.

    I have had some cash flow disruption which has left me unable to pay my warehouse fulfilment centre. The invoice has become overdue so they have put my account on stop.

    The problem is that all my stock is with them so orders can't be fulfilled for cashflow.

    I never signed a contract with them. The only requirement I can find which is written on the invoices is that it must be paid within 30 days.

    They don't have terms and conditions on their website either.

    I need to know if I have any entitlement to access and remove my stock in order to continue to fulfil orders?

    The director of the fulfilment centre seems unwilling to negotiate.

    I have full intention of paying but this action by them will not help either one of us.

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