Hi, thanks for looking into this.
I will try to describe the issue as short as possible but giving enough details so...
I am sole trade running small business and in June 2018 signed for advertisement to be displayed on screen which they were going to install inside estate agents shop.
It was June 2018, salesman told me that screen will be installed by September 2018 and contract has been signed for 2 years from when this will start showing on this screen. I just payed for ad design and initial deposit.
In August they informed me that there will be delay, but did not specify what is that mean.
Now, at the end of November they sent me another mail stating that they have some technical issues and are not able to install screen in designed location and offered to display my ad somewhere else, but I am not interested in different location.
It is my big fault I did not check T&Cs before, now I know that should not sign it. There is nothing about how to cancel this contract, but they reserved right to change location as they wish... So I asked them nicely to cancel my subscription and offered to devote deposit (it is over £500) to cover their initial costs, but they refused stating that it will become possible to start ad at desired location, but still can not specify when and 2 years term is still being delayed.
I have no idea about law or anything connected with that.
If someone can spare a moment to at least direct me into right direction where to look for help and not spend fortune for legal advise, I would really appreciate that.
I have attached pdf with their T&Cs.
Many thanks to anyone who can advise on this one.
I will try to describe the issue as short as possible but giving enough details so...
I am sole trade running small business and in June 2018 signed for advertisement to be displayed on screen which they were going to install inside estate agents shop.
It was June 2018, salesman told me that screen will be installed by September 2018 and contract has been signed for 2 years from when this will start showing on this screen. I just payed for ad design and initial deposit.
In August they informed me that there will be delay, but did not specify what is that mean.
Now, at the end of November they sent me another mail stating that they have some technical issues and are not able to install screen in designed location and offered to display my ad somewhere else, but I am not interested in different location.
It is my big fault I did not check T&Cs before, now I know that should not sign it. There is nothing about how to cancel this contract, but they reserved right to change location as they wish... So I asked them nicely to cancel my subscription and offered to devote deposit (it is over £500) to cover their initial costs, but they refused stating that it will become possible to start ad at desired location, but still can not specify when and 2 years term is still being delayed.
I have no idea about law or anything connected with that.
If someone can spare a moment to at least direct me into right direction where to look for help and not spend fortune for legal advise, I would really appreciate that.
I have attached pdf with their T&Cs.
Many thanks to anyone who can advise on this one.
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