Scott Richards Solicitors in Teignmouth

[DCASTLE]

Hello all

I know it sounds like a random question, but has anybody dealt with a legal firm called Scott Richards Solicitors in Teignmounth before.

I am having a real problem with this firm as they do not respond any questions or enquiries on a legal matter that they are handling. I have started to wonder if the firm has actually gone to administration.

Many thanks in advance!

[Amethyst]

They seem to be okay, Twitter and FB pages are up and being used ( not a lot but recently ) and there's nothing on the SRA / Law Society about them, good reviews about the place etc. Nothing of concern jumps out.

Are you their client ?

Are you trying to contact an individual solicitor ? ( could they be on holiday as it's that time of year ) - have you tried to speak to a different solicitor at the firm ?

[kwoo20]

They seem to be okay, Twitter and FB pages are up and being used ( not a lot but recently ) and there's nothing on the SRA / Law Society about them, good reviews about the place etc. Nothing of concern jumps out.

Are you their client ?

Are you trying to contact an individual solicitor ? ( could they be on holiday as it's that time of year ) - have you tried to speak to a different solicitor at the firm ?

Well it seems that 6 years later and there is no improvement. Emails are ignored for days and then you have to chase by calling often to no avail. There is absolutely no urgency at all. My family dealt with this firm in regards to a legal matter briefly and the paralegals were excellent but some queries needed to be answered by the partners and they never got a timely response unfortunately and ended up going elsewhere. The difference in client service was huge. We gave feedback to friends and colleagues and it was interesting that their reputation of being 'slow and unresponsive' is actually well known in the Teignmouth community. There are other local solicitors with much better reviews.