After hitting financial hardship I've been unable to pay my credit card liabilities. I am currently on JSA, although a small amount of savings is keeping the mortgage paid.
Arrow Global appear to have taken over the debt owed to M&S Financial Services. Their solicitors, Restons have now raised a claim in the county court for £5800ish+costs. The N1CPC received dated 7 Feb is simply signed by a typewritten "Restons Solicitors Limited".
- My first step was to send a CCA letter to Arrow Global requesting copy of the agreement and full breakdown of debt owed. Arrow received this on 14 Feb.
-Arrow responded promptly stating "we do not accept that we are the creditor as envisaged by the above statute. However, we are willing to assist in obtaining that which has been requested. We will now process your request for documentation and will revert in due course". I am not expecting them to deliver the information within the specified 12 working days.
So what happens next? What else should I be doing now? Any simple pointers would be appreciated! (I've read through many threads on here but every situation appears different)
Arrow Global appear to have taken over the debt owed to M&S Financial Services. Their solicitors, Restons have now raised a claim in the county court for £5800ish+costs. The N1CPC received dated 7 Feb is simply signed by a typewritten "Restons Solicitors Limited".
- My first step was to send a CCA letter to Arrow Global requesting copy of the agreement and full breakdown of debt owed. Arrow received this on 14 Feb.
-Arrow responded promptly stating "we do not accept that we are the creditor as envisaged by the above statute. However, we are willing to assist in obtaining that which has been requested. We will now process your request for documentation and will revert in due course". I am not expecting them to deliver the information within the specified 12 working days.
So what happens next? What else should I be doing now? Any simple pointers would be appreciated! (I've read through many threads on here but every situation appears different)
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