• BBC News – EE to take over 58 Phones 4U stores

    Mobile phone operator EE is to buy 58 stores from Phones 4U, which fell into administration last week. EE said the deal, agreed with administrators PwC, would safeguard 359 jobs. On Friday, Vodafone agreed to take over 140 of Phones 4U’s outlets. Phones 4U collapsed when it failed to reach deals with EE and Vodafone […]

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  • BBC News – Tesco says it overstated profit forecast by £250m

    Tesco has launched a review after it found it had overstated its expected profit for the half year by £250m. The supermarket chain said it was now working to establish the impact of the issue on its full-year results. It had expected £1.1bn profit for the half year. It has appointed Deloitte to independently investigate […]

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  • Unbelievable world of the banker desperate to hide benefit fraud – Telegraph

    A senior banking executive hired to make sure a City firm followed regulations governing the financial sector can today be exposed as a convicted fraudster who submitted a fake court document in an attempt to clear his name. Adam Lancelot, who was until earlier this year head of compliance for LQD Markets, which specialises in […]

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  • Drivers may be able to reclaim millions in unfair parking fines – Home News – UK – The Independent

    Motorists could demand the refund of more than £100m in parking fines, after what experts described as an “explosive” tribunal ruling left local government traffic officials in “absolute panic”. Councils have handed over parking management to private companies, but in many instances have also asked them to handle any appeals against penalty charge notices (PCNs). […]

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  • Victory over bank charges could open payout floodgates: Court backs customer over hefty overdraft fees  | Daily Mail Online

    A landmark court victory against Lloyds Bank over unfair overdraft charges could open the floodgates for a billion-pound payout to customers. A judge at Taunton County Court ruled that the bank was wrong to hit Oliver Foster-Burnell’s bank account with hefty rising fees that drove him ever deeper into debt. Penalties totalling more than £700 […]

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  • LEGAL FUTURES Fifth of law firms admit to substandard service

    A fifth of law firms admit to providing a substandard service at some point in the past year, with extra training for staff the common response, Solicitors Regulation Authority SRA research has revealed.The finding came as part of independent research into the training systems used by law firms and alternative business structures, which overall found […]

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  • Wonga hires Tara Kneafsey as new MD

    Online lender Wonga has appointed Tara Kneafsey as managing director of its UK consumer loans business. Wonga said Kneafsey has “extensive experience” in the financial services industry both in the UK and internationally, including eight years at RSA Insurance Group. Most recently she led RSA’s UK small business division in a return to profit and […]

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  • Mind the gap – Debt Collection in Utilities and Telecoms

    While creditors in the utilities and telecoms (U&T) sectors are not directly regulated by the FCA, it would be misleading to suggest they don’t fall under the shadow of its influence. Even without the FCA, the increased focus on customer treatment taking place across the corporate world, plus the anticipation of tighter control by the […]

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  • Petition | Give prepayment meter customers a fairer deal | Change.org

    16% of energy customers in Great Britain use prepayment meters – that’s 10.8 million people using energy paid for this way. Too often they experience poor customer service, a lack of ways to top up (i.e. buy more energy) and a limited choice of tariffs. They also generally pay on average £80 more for their […]

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  • Mortgage price war sees lenders slash rates and Virgin Money unveils six-year fix | This is Money

    Virgin Money has launched a six-year mortgage which allows borrowers to protect themselves against interest rate rises for a prolonged period as a fresh home loan battle breaks out. Virgin’s new six-year deals, which are available at the same price as its five-year fixes, include a product available for people with a 30 per cent […]

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