Hi
Just received two letters from NatWest saying that I owe them £12 and £5 for an account being in arrears.
They say I have a balance of around £200 ( i don't want to give specific amount in case they are on here!)
Basically this card has been closed to my knowledge since July 2010 and I have statements proving this.
I called their less than helpful office in Southen-on-Sea to be told that there were transactions that should not be there as the account was closed. In fact when i first called they couldn't even find the account!!
I was then told even if the card was closed that ANY direct debits or recurring charges could STILL be incurred if I had not closed these with the individual companies involved.
They went through some of the transactions (avoiding the "interest" and other charges incurred by them) ... some I don't even recognize and can't even contact!
What can I do to prevent this card going on to rack up more and more charges?
Just received two letters from NatWest saying that I owe them £12 and £5 for an account being in arrears.
They say I have a balance of around £200 ( i don't want to give specific amount in case they are on here!)
Basically this card has been closed to my knowledge since July 2010 and I have statements proving this.
I called their less than helpful office in Southen-on-Sea to be told that there were transactions that should not be there as the account was closed. In fact when i first called they couldn't even find the account!!
I was then told even if the card was closed that ANY direct debits or recurring charges could STILL be incurred if I had not closed these with the individual companies involved.
They went through some of the transactions (avoiding the "interest" and other charges incurred by them) ... some I don't even recognize and can't even contact!
What can I do to prevent this card going on to rack up more and more charges?
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