I once received a PCN in 2011 but ignored the letters and there was no follow up. However I have received a PCN from Smart Parking Ltd. in October 2015 and having researched I see that ignoring the letters are not the way to go about things...
I have just opened my 3 monthly post being home at the end of the year and have received a PCN from Smart Parking Ltd. (October 2015) and subsequent letters from a Debt Recovery Agency (Dec 28th).
The latest letter states that they will recommend court proceedings and they have a legal case against the registered keeper of the vehicle in question. However I do not understand the offence, the reason states over staying a 'free period', however I paid for the vehicle to be in the store carpark and I was a genuine customer that day.
As the 14 day 'appeal' window has as stated on the initial 'invitation to pay', and understanding that ignoring the letters are not the best way, may someone suggest the nature of any correspondence to Smart Parking Ltd?
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