Retail Loss Prevention letter

[Shaun9]

Hi, I was hoping to get little bit of advice about this letter I received from RLP.

Im know the fine is only £50 but the items I were caught with was only £18 and they took them straight back off me unworn and un damaged when leaving the shop. I know im in the wrong and never done anything like it before. The only reason I done it was because I paid for a top and when I went to change the size of item because it was to big , tk maxx refused to swap them with the different size as my receipt had ran out by 2days. So I had a moment of madness and decided to just take the size I wanted. Now I feel really ashamed. But if anyone can give me some advice I would be really grateful.

Thanks
Shaun

[Wombats]

Re: Retail Loss Prevention letter

You are not the first and you won't be the last. Have a read of this link:

http://www.legalbeagles.info/forums/...142#post129142

The store suffered no losses as relevant staff would have been employed anyway, and the goods were put back for sale.

Follow the advice in the link above and try not to worry.

[Shaun9]

Re: Retail Loss Prevention letter

Thanks for the Link. If I reply with a letter like the one above, does this automatically stop them from contacting me through letter or will they just put more preasure on me to pay the fine? Thanks

[Wombats]

Re: Retail Loss Prevention letter

I'll answer your question by quoting the end of the link again:

"By relying on their non-compliance with civil procedure you should stop them dead.

They started it and so it's their legal obligation to put their case and stop "fishing", as the Courts call it. This should slow them down, force them into correspondence with you, and with a bit of luck wear them down a bit.

You should consider making a formal note of every time you deal with the matter, the time you spend on it, and what you did - a spreadsheet would be ideal."


DO NOT pay their 'invoice' (it is not a fine) - it is not even an invoice at present, it is a demand for money which you have no obligation to pay whatsoever. IF they think they have sufficient evidence against you, they need to pursue you through the correct channels, not via extortionate, unwarranted demands.