Hi Everyone
Just a quick cry for help, I started a claim for PPI with Egg about two years ago, thier initial responce was get lost.
I then went to a claims management company to persue the matter and with the intervention of the F Ombusdman they agreed to settle my claim for £4650. They wrote to me stating they had investigated my claim thoroughly and would be paying out, if I agreeed to the amout offered and sign the acceptance form they would pay and the matter woudl be closed. ( two years later)
I accepted, paid the claims managment company £1650 and spent the rest on bills. Fast forward 3 months Canada Square Operations send me a letter stating they had made a mistake in thier calculations re: the redress the was due to me and wanted £2560 pounds back immediately.
They said I had made a claim on my my PPI back in 2004 and they had not taken that money in to account, they demanded I return 2560 pounds to them within 14 days, I had informed on my claim form that a claim had been made and this was not hidden from them.
I was shocked and staggered that they had got their numbers wrong as the money i thought was rightfully mine was spent on essential bills. Ive written to Canada Square Operations no responce. This morning I recieve a letter from Thomas Eggar demanding the money back and stating Ive been unjustly enriched at a cost to thier clients.
Help help help Thanks Stephen
Just a quick cry for help, I started a claim for PPI with Egg about two years ago, thier initial responce was get lost.
I then went to a claims management company to persue the matter and with the intervention of the F Ombusdman they agreed to settle my claim for £4650. They wrote to me stating they had investigated my claim thoroughly and would be paying out, if I agreeed to the amout offered and sign the acceptance form they would pay and the matter woudl be closed. ( two years later)
I accepted, paid the claims managment company £1650 and spent the rest on bills. Fast forward 3 months Canada Square Operations send me a letter stating they had made a mistake in thier calculations re: the redress the was due to me and wanted £2560 pounds back immediately.
They said I had made a claim on my my PPI back in 2004 and they had not taken that money in to account, they demanded I return 2560 pounds to them within 14 days, I had informed on my claim form that a claim had been made and this was not hidden from them.
I was shocked and staggered that they had got their numbers wrong as the money i thought was rightfully mine was spent on essential bills. Ive written to Canada Square Operations no responce. This morning I recieve a letter from Thomas Eggar demanding the money back and stating Ive been unjustly enriched at a cost to thier clients.
Help help help Thanks Stephen
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