Hello all
I shall try and keep this simple.
Basically I got a call from my ex house mate (I moved house and have yet to change my address with DVLA) saying that a very rude bailiff had hand delivered a letter stating that they would be returning in 24 hours to remove goods.
I called the enforcement agents number and to say he was the rudest most unhelpful person I had ever spoken to is an understatement. The jist of the call was "its your debt do what you want I don't care" as a result of this I called my local council to see if I could deal with them direct and they said I couldn't. I then called the bailiff head office who said I could only deal with my local agent, regardless of me explaining that I couldn't get anywhere with him and that my last conversation with him consisted of a seven minute call with his answers been one words and resulted in him hanging up on me (I text him afterwards politely stating that I was willing to resolve it etc. and had no reply)
Anyway the debt is for £400 more or less and for a parking ticket I got apparently - that's as much as I managed to establish from him.
I was wondering what my options were, I plan to email the letter asking for a break down of costs to the bailiff office (not writing as I figured if I give my new address my car could be clamped)
I also want to make a complaint about my local agents whole attitude (made my ex housemates wife cry when he delivered the letter with the way he spoke/treated her)
I shall try and keep this simple.
Basically I got a call from my ex house mate (I moved house and have yet to change my address with DVLA) saying that a very rude bailiff had hand delivered a letter stating that they would be returning in 24 hours to remove goods.
I called the enforcement agents number and to say he was the rudest most unhelpful person I had ever spoken to is an understatement. The jist of the call was "its your debt do what you want I don't care" as a result of this I called my local council to see if I could deal with them direct and they said I couldn't. I then called the bailiff head office who said I could only deal with my local agent, regardless of me explaining that I couldn't get anywhere with him and that my last conversation with him consisted of a seven minute call with his answers been one words and resulted in him hanging up on me (I text him afterwards politely stating that I was willing to resolve it etc. and had no reply)
Anyway the debt is for £400 more or less and for a parking ticket I got apparently - that's as much as I managed to establish from him.
I was wondering what my options were, I plan to email the letter asking for a break down of costs to the bailiff office (not writing as I figured if I give my new address my car could be clamped)
I also want to make a complaint about my local agents whole attitude (made my ex housemates wife cry when he delivered the letter with the way he spoke/treated her)
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