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WON!!! Bank Smart breach of contract charges!

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  • #46
    Re: Bank Smart breach of contract charges!

    just sent

    Comment


    • #47
      Re: Bank Smart breach of contract charges!

      only a loan with barclays a long while back

      Comment


      • #48
        Re: Bank Smart breach of contract charges!

        Originally posted by Joncot2570 View Post
        just sent
        I haven't got it yet, did you send it to me?

        I like your pin shot
        I keep it with your letter
        Done up in blueprint blue
        It sure looks good on you
        And when you smile for the camera
        I know I'll love you better

        Then the shutter falls
        You see it all in 3-D
        It's your favorite foreign movie

        'Peg'

        Donald Jay Fagen

        Comment


        • #49
          Re: Bank Smart breach of contract charges!

          Yes, will send again

          Comment


          • #50
            Re: Bank Smart breach of contract charges!

            I've got them but I can't open the files, they're DAT files. Can you send be them as photos (JPEGS) ?

            I like your pin shot
            I keep it with your letter
            Done up in blueprint blue
            It sure looks good on you
            And when you smile for the camera
            I know I'll love you better

            Then the shutter falls
            You see it all in 3-D
            It's your favorite foreign movie

            'Peg'

            Donald Jay Fagen

            Comment


            • #51
              Re: Bank Smart breach of contract charges!

              Just sent photos, can send better scan later when I get home

              Comment


              • #52
                Re: Bank Smart breach of contract charges!

                No that's fine I can read it.

                So they're now saying that they successfully claimed a PPI refund for you that, going by the amount of commission they're charging you, would have been about 3k. I take it that you never got a PPI refund from anyone?

                Obviously they say they'll settle for the exact same amount as what they think you owe them for 3 'breach of contract' invoices lol.

                That it's a 'without prejudice letter before action' (there isn't such a thing) indicates that they haven't got a clue what they're doing so I wouldn't worry or respond, you've already told them you won't communicate with them until they deal with your complaint.

                Was the invoice summary (with the 1023.60 total) included with the letter?

                I like your pin shot
                I keep it with your letter
                Done up in blueprint blue
                It sure looks good on you
                And when you smile for the camera
                I know I'll love you better

                Then the shutter falls
                You see it all in 3-D
                It's your favorite foreign movie

                'Peg'

                Donald Jay Fagen

                Comment


                • #53
                  Re: Bank Smart breach of contract charges!

                  Can you open attachments

                  Comment


                  • #54
                    Re: Bank Smart breach of contract charges!

                    Yes, see my post #52.

                    I like your pin shot
                    I keep it with your letter
                    Done up in blueprint blue
                    It sure looks good on you
                    And when you smile for the camera
                    I know I'll love you better

                    Then the shutter falls
                    You see it all in 3-D
                    It's your favorite foreign movie

                    'Peg'

                    Donald Jay Fagen

                    Comment


                    • #55
                      Re: Bank Smart breach of contract charges!

                      There was no invoice summary included, only the 4 pages I sent you
                      I've never received any PPI / default charges / refunds or anything from bank smart since when I asked them to claim for me in2013?
                      I did have PPI for a few hundred pounds that I
                      Claimed myself with a different lender (not Barclays)back in 2008 as I had paid the loan off early and reclaimed with them direct

                      Comment


                      • #56
                        Re: Bank Smart breach of contract charges!

                        Ok, one of the 4 pages you sent was an 'invoice summary' which was a list of the 3 breach of contract invoices. So their contention in the letter that you owe them for a single PPI refund commission invoice doesn't make any sense.

                        Let us know if & when you hear anything further from them.

                        I like your pin shot
                        I keep it with your letter
                        Done up in blueprint blue
                        It sure looks good on you
                        And when you smile for the camera
                        I know I'll love you better

                        Then the shutter falls
                        You see it all in 3-D
                        It's your favorite foreign movie

                        'Peg'

                        Donald Jay Fagen

                        Comment


                        • #57
                          Re: Bank Smart breach of contract charges!

                          This is what I received this morning "The Ombudsman requests that we split the claim into the individual reference/account/card numbers."

                          Shall I just leave now and wait for reply from complaint?

                          Comment


                          • #58
                            Re: Bank Smart breach of contract charges!

                            "The Ombudsman requests that we split the claim into the individual reference/account/card numbers."
                            That makes no sense whatsover, they're just trying to intimidate you with lies. Yes don't respond further until they've sent you a final response to the complaint. The rules are that they must send you an acknowledgement within 5 days that they have received the complaint and they have to give you a final response to the complaint within 8 weeks. At that point (or if they don't give you a final response in 8 weeks) you can take the complaint to the legal ombudsman.

                            I like your pin shot
                            I keep it with your letter
                            Done up in blueprint blue
                            It sure looks good on you
                            And when you smile for the camera
                            I know I'll love you better

                            Then the shutter falls
                            You see it all in 3-D
                            It's your favorite foreign movie

                            'Peg'

                            Donald Jay Fagen

                            Comment


                            • #59
                              Re: Bank Smart breach of contract charges!

                              That's great thank you so much

                              Comment


                              • #60
                                Re: Bank Smart breach of contract charges!

                                You're welcome.

                                I like your pin shot
                                I keep it with your letter
                                Done up in blueprint blue
                                It sure looks good on you
                                And when you smile for the camera
                                I know I'll love you better

                                Then the shutter falls
                                You see it all in 3-D
                                It's your favorite foreign movie

                                'Peg'

                                Donald Jay Fagen

                                Comment

                                Announcement

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                                INFORMATION

                                Claims Management Compare CMCs
                                Before using a claims management company make sure you DO YOUR RESEARCH. Firms can charge up to 50% of any refund you might be due.


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                                If you have a problem with a Claims Management Company you can post on our consumer forum for help in the first instance.


                                To make a formal complaint you should complain to the CMC in the first instance, and if there has been no resolution within 8 weeks you can take your complaint to the Legal Ombudsman.
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