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Cerys Angharad t/a Ifonic Claims banned from cold calling ( also Get Claiming )

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  • Cerys Angharad t/a Ifonic Claims banned from cold calling ( also Get Claiming )

    From the MOJ website:

    Business Name:
    Cerys-Angharad Limited
    Address:
    Third Floor
    Princess Way
    Town/City:
    SWANSEA
    Postcode:
    SA1 3LW
    County:
    Abertawe


    Trading Names:
    Get Claiming, Ifonic Claims
    Sector:
    Financial products/services
    Authorisation Number:
    CRM24389


    This business is authorised with specific conditions.
    Effective from: 17 January 2014


    1. Cerys-Angharad Limited will not complete direct marketing by telephone to obtain potential clients for regulated claims management activities.


    2. Cerys-Angharad Limited will not instruct a third party to complete direct marketing by telephone to obtain potential clients for regulated claims management activities on its behalf.
    As a result of an investigation, the Claims Management Regulator has decided to vary Cerys-Angharad Limited’s authorisation to provide claims management services under the Compensation Act 2006 with effect from 17 January 2014. Cerys-Angharad Limited was found in breach of the following Conduct of Authorised Persons Rules 2013(2):


    Client Specific Rule 1(c) “A business shall ensure that all information given to the client is clear, transparent, fair and not misleading.
    Client Specific Rule 6(d) In soliciting business through advertising, marketing and other means a business must not imply that the business is approved by the Government or is connected with any government agency or regulator.
    Tags: None

  • #2
    Re: Cerys Angharad t/a Ifonic Claims banned from cold calling

    Thanks Superdude for this information.

    There address is at the same address building as our old friends from Client Connection, Lifestyle Claims and Redhawk Legal at Princess at Swansea, they were also located at the other address at 14 Axis Court. Which has also housed the Swansea mafia.

    Can any post up the current or past Directors, it would be interesting to see who they are?

    But well done the MOJ, for restricting their authorisation, let's see how quick they break that.

    Comment


    • #3
      Re: Cerys Angharad t/a Ifonic Claims banned from cold calling

      Any help?
      http://en.wikipedia.org/wiki/Cliff_Stanford
      http://ifonic.com/about-us/personnel/
      http://companycheck.co.uk/company/03772954

      Comment


      • #4
        Re: Cerys Angharad t/a Ifonic Claims banned from cold calling

        Thanks Des, Cliff Stanford has certainly lead a chequered path in the past, lets hope he has learned from his earlier experiences.

        Comment


        • #5
          Re: Cerys Angharad t/a Ifonic Claims banned from cold calling ( also Get Claiming )

          Updated info on MOJ site as pending appeal.


          CERYS-ANGHARAD LIMITED IS AUTHORISED TO PROVIDE CLAIMS MANAGEMENT SERVICES UNDER THE COMPENSATION ACT 2006

          THE BELOW DECISION IS STAYED PENDING APPEAL


          As a result of an investigation, the Claims Management Regulator has decided to suspend and vary Cerys-Angharad Limited’s authorisation to provide claims management services under the Compensation Act 2006 with effect from 17 January 2014.

          The additional conditions are:

          1. Cerys-Angharad Limited will not complete direct marketing by telephone to obtain potential clients for regulated claims management activities.

          2. Cerys-Angharad Limited will not instruct a third party to complete direct marketing by telephone to obtain potential clients for regulated claims management activities on its behalf.


          Cerys-Angharad Limited was found in breach of the following Conduct of Authorised Persons Rules 2013(2):

          General Rule 2 - A business shall conduct itself responsibly.

          Client Specific Rule 1(c) - A business shall ensure that all information given to the client is clear, transparent, fair and not misleading.

          Client Specific Rule 6(d) - In soliciting business through advertising, marketing and other means a business must not imply that the business is approved by the Government or is connected with any government agency or regulator.

          Client Specific Rule 10 - Before seeking to enter into a contract with a client a business must make reasonable enquiries as to whether the client has alternative mechanisms for pursuing a claim and must advise the client unambiguously of ombudsman schemes or other official means of redress

          Client Specific Rule 13 - A business must make explicit to the client his right to seek further advice or to shop around, subject to any time limits within which a claim must be made.

          Client Specific Rule 14 - A business must take reasonable steps to ensure that the client is able to understand the contract that he is being asked to agree to.

          Cerys-Angharad Limited was also found in breach of the Complaints Handling Rules 2006:

          Rule 4 - A business must have in place and operate appropriate and effective internal complaints handling procedures (which must be in writing) for handling any dissatisfaction, whether oral or written, and whether justified or not, from or on behalf of a complainant about that business’s provision of a regulated claims management service

          Rule 11 - A business must send a written or electronic acknowledgement of a complaint within five business days of receipt, giving the name or job title of the individual handling the complaint for the business, together with details of the business’s internal complaints handling procedures.

          Rule 12(a) and (b) - A business must, within four weeks of receiving a complaint, send the complainant either a final response; or a holding response, which explains why it is not yet in a position to resolve the complaint and indicates when the business will make further contact (which must be within eight weeks of receipt of the complaint).
          Common Sense .... if in doubt, use it !

          “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

          Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

          If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

          Find Solicitors offering fixed fees on our sister site - JustBeagle.com

          Comment


          • #6
            Re: Cerys Angharad t/a Ifonic Claims banned from cold calling ( also Get Claiming )

            Now surrendered licence
            Common Sense .... if in doubt, use it !

            “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

            If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

            Find Solicitors offering fixed fees on our sister site - JustBeagle.com

            Comment


            • #7
              In a separate development, the Insolvency Service (IS) has said that two directors of Welsh CMCs, which made misleading sales calls and took unauthorised payments, have been disqualified by the High Court.

              Clifford Martin Stanford was disqualified from acting as a director for 11 years for his conduct as director of Cerys-Angharad Ltd and Ifonic plc. Timothy Mark Schubert was disqualified for six years in relation to his conduct as director of Ifonic.

              The IS said an investigation by the CMR found that Cerys had misled the public in sales calls on claims services offered, fees charged and cancellations.

              “Services paid for by customers were not provided and fees were deducted from customers without their authorisation. Customers also complained of Cerys’ failure to issue a refund of up-front fees paid.”

              Despite warnings from the CMR, Cerys failed to rectify the breaches, and voluntarily surrendered its authorisation to provide claims management services.

              The IS said: “Following the closure of Cerys in March 2014, Ifonic acquired over 4,000 of Cerys’ existing clients and promised to honour the terms and conditions of their contracts including an assurance that all those due a refund of fees would be paid. Ifonic also entered a number of contracts with new clients.

              “However, existing and new clients of Ifonic experienced similar problems to those at Cerys and submitted complaints to the Legal Ombudsman and the MoJ [Ministry of Justice].”

              The IS found that, like Cerys, Ifonic had engaged in unfair trading practices. It too voluntarily surrendered its authorisation

              https://www.legalfutures.co.uk/lates...-5dpDg.twitter


              Common Sense .... if in doubt, use it !

              “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

              Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

              If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

              Find Solicitors offering fixed fees on our sister site - JustBeagle.com

              Comment


              • #8
                And original story https://www.gov.uk/government/news/1...ng-regulations


                Cerys-Angharad Ltd (CRN 07073557) which was incorporated on 12 November 2009, traded in claims management: cold calling members of the public and offering claims management services including mis-sold payment protection insurance and mortgages. Cerys traded from Princess House, Princess Way, Swansea, SA1 3LW. Cerys ceased trading on 20 March 2014 and was dissolved on 5 January 2016.

                Ifonic Plc (CRN 03772954) was placed into Creditors’ Voluntary Liquidation (CVL) on 17 June 2015 with a deficiency as regards creditors of £600,243. The company which was incorporated on 19 May 1999, traded in claims management, offering claims management services including mis-sold payment protection insurance and bank charges reclaims. Ifonic traded from 3rd Floor, Princess House, Princess Way, Swansea, SA1 3LW.

                On 27 November 2017, Disqualification Orders were made against Mr Stanford and Mr Schubert on behalf of the Secretary of State, effective from 18 December 2017, for a period of 11 and 6 years respectively.

                A disqualification order has the effect that without specific permission of a court, a person with a disqualification cannot:
                • act as a director of a company
                • take part, directly or indirectly, in the promotion, formation or management of a company or limited liability partnership
                • be a receiver of a company’s property

                Disqualification undertakings are the administrative equivalent of a disqualification order but do not involve court proceedings.

                Common Sense .... if in doubt, use it !

                “We may not win by protesting, but if we don’t protest we will lose. If we stand up to them, there is always a chance we will win.” Hetty Bower

                Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                Comment

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