I'm currently pushing back on a claim from Allay on a PPI win. This is one I initiated before they became involved on additional claims as it was taking up a lot of my time
Beyond the fact that they made zero calls or emails on my behalf (beyond sending a broad D-Sar I apparently signed remotely) I've been disturbed by Allay's behaviour with litigation claims
They admit to sending out county court forms missing the claim number but with a demand for payment of court fees included
Today I received this response from the Allay litigation team
In regards to the outstanding Egg claim this has not been sent to the courts, the cover letter states that court action is pending therefore we do not have a court case number.
I'm fortunate in that the PPI was a bonus and that i'm willing to fight them to the bitter end but the irony of a company made rich from miss selling and lack of clarity is complicit in the same behaviour
Thoughts?
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