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PPI Claim Company Allay

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  • PPI Claim Company Allay

    I completed a form asking this Company to check whether I had any PPI as they are supposedly No Win No Fee, I received from them a letter saying We Have Won with their invoice, however I have not received any payment from them nor any letter from any Bank or Credit Card Company saying that I will receive any payment. I have sent numerous e-mails to Allay but they do not respond, I have now received a letter from the Court for unpaid Invoice to Allay, I have now written to the Court saying as I have not received any payment then it is not A WIN case so I do not owe Allay any payment is this correct
    Tags: None

  • #2
    When you say you completed a form, was that a paper form / PDF document you signed giving third party authority to Allay - or an enquiry form on a website ?

    This is Allay - https://www.allay.co.uk/ ? https://www.claimsregulation.gov.uk/...ddate=99991231 ?

    We will notify you once PPI has been identified and automatically submit your complaint to the lender after 14 days, unless you notify us otherwise.
    Not sure after 14 days of what though. 'Free PPI Check' https://www.allay.co.uk/product/mis-...ree-ppi-check/ so one would assume if they 'found ppi' they would contact you for authority to proceed... I'm not sure how they are given the authority to contact your bank to find out if there was PPI though.


    Ahhh I see everywhere it says FREE PPI CHECK* there's an asterix * which leads to that "we'll authomatically submit your complaint" line in the footer

    hmmmm.

    After entering name,email telephone in that 'free' ppi check - does it do anything else ? do they call / email for full info / lenders / ask for letter of authority etc?


    Any emails off them at all ?

    Also, I'd contact the lender alleged to have refunded PPI and ask them about it.
    We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win. Hetty Bower

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

    Find Solicitors offering fixed fees on our sister site - JustBeagle.com

    Comment


    • #3
      Oh also, can you do a pic of the letter you've received from the court and post it up ? ( if you do a pic on iPhone etc then do the pic then screenshot it before editing and uploading or it comes up too big ) Also exactly what you said in your reply.
      We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win. Hetty Bower

      Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

      Received a Court Claim? Read >>>>> First Steps

      If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

      Find Solicitors offering fixed fees on our sister site - JustBeagle.com

      Comment


      • #4
        Originally posted by Amethyst View Post
        When you say you completed a form, was that a paper form / PDF document you signed giving third party authority to Allay - or an enquiry form on a website ?

        This is Allay - https://www.allay.co.uk/ ? https://www.claimsregulation.gov.uk/...ddate=99991231 ?

        Not sure after 14 days of what though. 'Free PPI Check' https://www.allay.co.uk/product/mis-...ree-ppi-check/ so one would assume if they 'found ppi' they would contact you for authority to proceed... I'm not sure how they are given the authority to contact your bank to find out if there was PPI though.


        Ahhh I see everywhere it says FREE PPI CHECK* there's an asterix * which leads to that "we'll authomatically submit your complaint" line in the footer

        hmmmm.

        After entering name,email telephone in that 'free' ppi check - does it do anything else ? do they call / email for full info / lenders / ask for letter of authority etc?


        Any emails off them at all ?

        Also, I'd contact the lender alleged to have refunded PPI and ask them about it.
        Hi,

        I received the attached from Allay today - I'm not sure if they came in separate envelopes or not.

        I did the free check, but have not received any money from RBS.

        I was going to challenge the County Court Claim - Printed off the AOS form and then realised there is no Claim Number!

        It is a FAKE Court document. Have they committed an offence by pretending to be a representative of the Court?

        Thanks!

        Click image for larger version

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        Attached Files

        Comment


        • #5
          Originally posted by keithw8007 View Post



          It is a FAKE Court document. Have they committed an offence by pretending to be a representative of the Court?

          Thanks!
          It looks like they've just filled out the form but not filed it. I would just ignore it.

          I like your pin shot
          I keep it with your letter
          Done up in blueprint blue
          It sure looks good on you
          And when you smile for the camera
          I know I'll love you better

          Then the shutter falls
          You see it all in 3-D
          It's your favorite foreign movie

          'Peg'

          Donald Jay Fagen

          Comment


          • #6
            it would help if they could actually spell. Judgment has no E not when you are talking about a County Court JUDGMENT
            I work for Wannops LLP . I give my free time available to helping other on the forum and would be happy to try and assist informally where needed. Any posts I make on LegalBeagles are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide is without liability.

            If you need to contact me please email me on Ptilley@wannops.com . My firms initial advice is always free.

            I have been involved in leading consumer credit and data protection cases including Harrison v Link Financial Limited (High Court), Grace v Blackhorse (Court of Appeal) and also Kotecha v Phoenix Recoveries (Court of Appeal) along with a number of other reported cases and often blog about all things consumer law orientated.

            You can also follow my blog on consumer credit here.

            Comment


            • #7
              Allay Claims Ltd. Registered Office: Generator Studios, Trafalgar Street, Newcastle upon Tyne NE1 2LA
              Tel: 0191 462 0000.
              Company reg. no: 6836398
              Allay Claims Ltd. Authorisation FCA - 838865 (
              https://register.fca.org.uk/ShPo_Fir...0X00004QQrs2QAYou may complain to:

              Complaints Department

              Allay Claims Ltd.
              Generator Studios
              Trafalgar Street
              Newcastle-upon-Tyne
              NE1 2LA

              Tel. 0191 462 0000

              Complaints can also be submitted via the following email address, complaints@allay.co.uk


              Terms from June 2019 attached
              Attached Files
              We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win. Hetty Bower

              Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

              Received a Court Claim? Read >>>>> First Steps

              If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

              Find Solicitors offering fixed fees on our sister site - JustBeagle.com

              Comment


              • #8
                Allay Claims post stuff like this on Facebook under ' Angies Advice ' username ...

                Click image for larger version

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                Attached Files
                We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win. Hetty Bower

                Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                Received a Court Claim? Read >>>>> First Steps

                If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                Comment


                • #9
                  Allay's sister company, Realtime Claims, has lost/given up on FCA Authorisation

                  "From 1 June 2019, the firm may no longer take on, or offer to take on,any new business which would constitute a regulated claims management activity and with effect from 1 July 2019,the firm will no longer be able to carry out any regulated claims management activities"

                  Their website homepage

                  Click image for larger version

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                  We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win. Hetty Bower

                  Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                  Received a Court Claim? Read >>>>> First Steps

                  If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                  Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                  Comment


                  • #10
                    Allay Claims have requirements on their FCA authorisations surrounding their use of Angies Advice on Facebook for financial promotions.

                    • Cannot promote on social media or on any websites

                      1. Allay Claims Limited (ACL) will:
                      1.1 Remove from public view the financial promotions on 'bank refund checker' Angie’s Advice posts relating to ACL and Sarah’s Money Advice posts relating to ACL.
                      1.2 Remove from the website allay co uk both the ‘what a difference Allay Makes” and the text under the “what a difference Allay makes” strap line on the home page.
                      1.3 To refrain from putting any further financial promotions onto social media sites (including Facebook, Instagram, Twitter and other similar social media sites) or on any other website, including the website allay co uk
                      The term ‘Financial promotion’ shall have the meaning ascribed to it in the FCA Handbook (and shall include all banner advertisements even if ACL does not agree that these fall within the meaning of financial promotions set out in the FCA Handbook).

                      Duration
                      2. This will apply until such time as the Authority agrees with ACL that it may make further financial promotions.
                    Read and check for updates
                    https://register.fca.org.uk/ShPo_Fir...X00004QQrs2QAD
                    We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win. Hetty Bower

                    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                    Received a Court Claim? Read >>>>> First Steps

                    If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                    Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                    Comment


                    • #11
                      Hi
                      My Partner clicked on the Angie's Advice page and filled in the form only up to the point they asked for bank information, she then closed the page, that was in early 2019, a week ago she received a letter form Allay saying WE'VE WON, then the Bank sent a letter confirming she was due compensation for Credit card PPI?

                      This has come as a bit of a surprise to her and also to me, she has never signed an agreement or signed a Letter of Authority, my partner already had a previous claim against the bank and this has been paid out, she also has an outstanding claim for PPI on bank loans, I can see Allay pursuing her for commission on this as well.

                      Is it possible for Allay to go ahead and pursue a claim when they don't have a Signed agreement and only a partly filled in online form. I am going to SAR them to get any documents they have, i am also going to SAR the bank, i am not happy they have went ahead with this even if she did win.

                      Best regards
                      Jimbo

                      Comment


                      • #12
                        Sounds like a plan - I would also SAR or ask the credit card company directly for a copy of any third party authority they hold to discuss her financial affairs with Allay.

                        Any idea how much info she did actually fill in on the form ? ie how did they know to make a claim to that card provider ... we've seen instances of these kind of companies accessing people's credit files and making claims to all lenders showing in there.

                        Has she replied to accept the refund from the card provider ?

                        We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win. Hetty Bower

                        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                        Received a Court Claim? Read >>>>> First Steps

                        If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                        Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                        Comment


                        • #13
                          Hi AMETHYST

                          The credit card was with the same bank and she received the money yesterday, she didn't fill in anything from the bank for this.

                          She initially only contacted the bank about account fees and just wanted to stop paying them, she told the bank she has never needed the extra account protection, it was the bank that said she had been miss sold and sent her forms to fill in and agree on the compensation, she received this payment earlier in the year.

                          She said she had entered basic information like her name, address and phone number, then when it asked for bank account details she shut the page down, she has only ever been with the same bank for loans and credit cards and like you said they could have done a credit check to get the information.

                          best regards
                          Jimbo

                          Comment


                          • #14
                            update

                            Just did a credit report on her and the only thing out of the ordinary is that there is a financial association linked to her name, we both don't recognize who this is, there is no information what this association was for or when it was? no obvious credit searches by Allay anyway.

                            Comment


                            • #15
                              Hmmm, you might need to look into that - does it show the address of the financial association and is that recognised? Put a query in to the CRA anyway.l to see if they'll remove it.

                              On Allay - if she only filled in her details and left the page then no they had no authority to do anything- it doesn't sound like they did as the refund came from her own direct complaint about the fees to the bank .... but then of course how did Allay know about the refund unless the bank informed them.... is the Allay letter specific about the amount etc or could it just be a speculative letter ?

                              Definitely ask the bank for any third party authorities they hold and if any, tell them to cancel them.

                              And def SAR Allay.
                              We may not win by protesting, but if we don't protest we will lose. If we stand up to them, there is always a chance we will win. Hetty Bower

                              Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                              Received a Court Claim? Read >>>>> First Steps

                              If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                              Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                              Comment

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