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About Feb 2023 I receive letter out of blue from Scottish Power that I owe £4,900 unpaid bill for a flat I once lived in Scotland.
Whilst I lived there for about 5 months in 2004, I shared the flat and we never owed electric bill, as far as I know.
I asked SP to prove the debt with documents, they didn't instead they're asking me to prove with tenancy agreement that I wasn't the one owing. Please who should be the one to prove alleged debt?
I did SAR, they responded by asking me to log in to account on their website to download the documents. I obviously could not because I never created an account with them. They don't believe me.
They passed me details around to debt collection agents, so far they've engaged 3 DCAs.
Each DCA sent threatening letters and emails, etc.. so much harassments for debt I didn't owe. I replied by requesting for proofs; the first 2 returned it to SP remaining LCS, the current threatening DCA.
I complained through resolver still no proof.
I contacted CAB, they checked and said SP wasn't the energy supplier whilst I was living in said flat. CAB adviser transferred me to speak with SP through her referral contact, upon answering the SP staff I spoke with said it was debt from 2013 to 2022 (they refused saying the exact date I had maintained that I last lived there 2004. In one of emails to me they lied that debt was from 2004 just to link me into it.
I said to the staff based on the period of consumption I was certainly not the customer owing your company. The staff said he will investigate further. Strange. I simply check on my credit file should prove to SP where I lived from 2013 till 2022.
SP also damaged my credit record with a default for this debt I am 100% certain that I never owed.
Terrible energy company, I want to sue them for harassment, stress and for maliciously damaging my credit record preventing from getting credit facilities or at least a good credit facility. It is for SP to do due diligence before taking on new customer. If they did, they would know true identify of her potential customer. I shouldn't be made to suffer for their mistake or incompetence.
I contacted FOS when they damaged my credit record, they said I should contact Energy Ombudsman; is there any point given that SP was never my supplier? Will court action address this because SP should pay compensation for this, as they are still refusing to remove default from my credit record.
Please, any advise would be appreciated.
Sorry for long explanation.
Whilst I lived there for about 5 months in 2004, I shared the flat and we never owed electric bill, as far as I know.
I asked SP to prove the debt with documents, they didn't instead they're asking me to prove with tenancy agreement that I wasn't the one owing. Please who should be the one to prove alleged debt?
I did SAR, they responded by asking me to log in to account on their website to download the documents. I obviously could not because I never created an account with them. They don't believe me.
They passed me details around to debt collection agents, so far they've engaged 3 DCAs.
Each DCA sent threatening letters and emails, etc.. so much harassments for debt I didn't owe. I replied by requesting for proofs; the first 2 returned it to SP remaining LCS, the current threatening DCA.
I complained through resolver still no proof.
I contacted CAB, they checked and said SP wasn't the energy supplier whilst I was living in said flat. CAB adviser transferred me to speak with SP through her referral contact, upon answering the SP staff I spoke with said it was debt from 2013 to 2022 (they refused saying the exact date I had maintained that I last lived there 2004. In one of emails to me they lied that debt was from 2004 just to link me into it.
I said to the staff based on the period of consumption I was certainly not the customer owing your company. The staff said he will investigate further. Strange. I simply check on my credit file should prove to SP where I lived from 2013 till 2022.
SP also damaged my credit record with a default for this debt I am 100% certain that I never owed.
Terrible energy company, I want to sue them for harassment, stress and for maliciously damaging my credit record preventing from getting credit facilities or at least a good credit facility. It is for SP to do due diligence before taking on new customer. If they did, they would know true identify of her potential customer. I shouldn't be made to suffer for their mistake or incompetence.
I contacted FOS when they damaged my credit record, they said I should contact Energy Ombudsman; is there any point given that SP was never my supplier? Will court action address this because SP should pay compensation for this, as they are still refusing to remove default from my credit record.
Please, any advise would be appreciated.
Sorry for long explanation.
