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Hi there
I have a loan which I took out with WFS in 2005. It said it was secured (although reading comments here on other posts, will be checking the deeds). It was initially for £15k, then upped to 20k. During the time I had missed payments, as my wife took ill and no longer able to work. At the time they told me no issue they'll just add onto the end of the loan.*
Since then, I found out that adding onto the end incurred massive interest (not told to me at the time). Welcome passed this over to Coast last year and my payments just transferred over. I had been paying more, as at the time could afford to, but now I can't however Coast seem to think the plan I had is the minimum legal payment!! I have also paid back over £41000 on this loan so far and still have a balance of £8.5k!! A lot of this is added interest from those early payments added to the end plus £1400 of arrears (which is complete BS as I won a PPI with them which WFS confirmed 3 years ago cleared any arrears and half the balance).
Just wondering what I can do to maybe close this down as I am not sure on Coast, as they call me, but when in work and cannot answer, but when I call back no-one there to take call (even yesterday when calling at 10am). Very few contact details and I have seen they are not FCS covered as HQ in Luxembourg??
*I just want advice on what to do, as paid the loan back twice over (joys of poor credit finance) but the remaining balance is just made up of over the top charges for phone calls and letters and interest on payments which THEY told me to do without informing me of the consequences. I also have not had any copy of my CCA - not even when switched to the new Coast Financial.*
I have read that I can request the CCA and they have 12 days to respond and if they cannot produce it, then the debt, although legal, becomes unenforceable? Is this correct?
thanks in advance.
I have a loan which I took out with WFS in 2005. It said it was secured (although reading comments here on other posts, will be checking the deeds). It was initially for £15k, then upped to 20k. During the time I had missed payments, as my wife took ill and no longer able to work. At the time they told me no issue they'll just add onto the end of the loan.*
Since then, I found out that adding onto the end incurred massive interest (not told to me at the time). Welcome passed this over to Coast last year and my payments just transferred over. I had been paying more, as at the time could afford to, but now I can't however Coast seem to think the plan I had is the minimum legal payment!! I have also paid back over £41000 on this loan so far and still have a balance of £8.5k!! A lot of this is added interest from those early payments added to the end plus £1400 of arrears (which is complete BS as I won a PPI with them which WFS confirmed 3 years ago cleared any arrears and half the balance).
Just wondering what I can do to maybe close this down as I am not sure on Coast, as they call me, but when in work and cannot answer, but when I call back no-one there to take call (even yesterday when calling at 10am). Very few contact details and I have seen they are not FCS covered as HQ in Luxembourg??
*I just want advice on what to do, as paid the loan back twice over (joys of poor credit finance) but the remaining balance is just made up of over the top charges for phone calls and letters and interest on payments which THEY told me to do without informing me of the consequences. I also have not had any copy of my CCA - not even when switched to the new Coast Financial.*
I have read that I can request the CCA and they have 12 days to respond and if they cannot produce it, then the debt, although legal, becomes unenforceable? Is this correct?
thanks in advance.
