Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry... ;)

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

Hi Shas,

You need to address your complaint to the information commisions officer at I.C.O. not that thet're much good and you will have to wait for a few weeks for them to react but at least the complaint is filed and Marlins will eventually get their arse kicked and a fine.

Hiya! Thank you.
I have this on my list to do along with anything else that needs doing on this account over the weekend.

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

Is there anything else that I need to do on this over the weekend (apart from hod suggesting I complain to the ico)?

do I need to write to mortimer clarke or marlins about the lack of compliance with the sar or anything?..........

[Amethyst]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

have you heard anything back from scumbags united (sorry debt release direct) on the SAR you sent them yet ?

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

have you heard anything back from scumbags united (sorry debt release direct) on the SAR you sent them yet ?

LOL! not yet... I sar'd them 25/8/09....

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

Polite reminder sent to Mortimer Clarke about my information request & what they actually sent me.........

Date 7th September 2009

Section 7 - Data Protection Act Subject Access Request
Account ref:

I write regarding your letter dated 02/09/2009 & the information which you enclosed with it.

I sent a formal request for information under section 7 of the Data Protection Act, including the maximum £10 fee, to Marlin Financial Services Limited on 25/07/2009.

You will be aware that under the Data Protection Act 1998 you have an obligation to comply fully with my request within 40 days.

As of 07/09/2009 I have not received complete information from you or your client. I’m sure that I don’t need to remind you of the information that I am entitled to.

If you or your client do not comply fully with my Subject Access Request by 14/09/2009 , I shall enter a complaint to the Information Commissioner.


Yours faithfully






Is that ok? I will send it today

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

Further to my email to mortimer clarke yesterday (see above).... I've received a data file today (funnily enough it was in a marlins envelope but on a mortimer clarke letterhead )& am just reading through it now.

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

On the transaction history, it says ......

21/07/09 that they (Marlins) emailed debt rel direct to advise of balance of account as advised by legal as £12334.81 & that interest is being charged at 8.


23/07/09 drd rang to query the balance (which they told me they had) because the letter marlins sent me said I owe 10k. Marlins advised drd that the letter they sent to me was an admin error & that the actual balance is acruing interest as per the court order........

09/03/09 judgement order rec'd mortimer clarke

09/03/09 mcs-substitute claimant recd from leic cc dated 11 feb 2009 - would this be the court info we are looking for? Awaiting sar info from leic cc...

Something else which I have noticed is...

Phoenix arent mentioned, nor is there any paperwork regarding the sale of the debt to them or correspondance from them assigning marlins as managers of this a/c - despite the covering letter from mortimer clarke saying that what I've received includes all systems notes, letters & additional case notes. There arent any copies of the emails they have sent drd nor any court docs either....

There is no statement of account showing my true balance either... Is it time to fill in the ico complaint form?

Would anybody like a copy of this emailing to them? Its not huge & I might be missing something.............. - have emailed to cb & ame for their opinions

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

I've received my sar from leic cc & enclosed was........

19/10/07 Notice of hearing of application (defendents application for suspension of warrant). me v hfc

08/11/07 Final charging order

& then...

02/03/2009 (which I didnt know about) General form of Judgement or order where Phoenix Recoveries UK limited s.a.r.l - Potomac Recoveries be substituted as claimant in this action in place of hfc bank ltd.


Does this news create any problems?..........

[Curlyben]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

Makes things interesting, but nowt else.
So still no mention of Marlins then

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

No mention of marlins..........


or colver/culver.....whatever their name is lol

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

Going back to when I sar'd HFC (beneficial), the information was incomplete & I sent the following letter by recorded delivery on 7/9/09 &.....
IT'S BEEN IGNORED!

Ok, what about this for a reminder? Can somebody tweak it for me please?


Dear Sir/Madam

SECTION 7 – DATA PROTECTION ACT SUBJECT ACCESS REQUEST

I write regarding my subject access request to yourselves dated 23/06/2009 & the information pack that I have received from you today.

After looking through all of the information extensively, I notice that there is information referred to, which hasn’t been included within the pack. For example, no information regarding the court action taken (including correspondence from Restons) or the subsequent sale of the account has been included in the pack.

I would like to remind you that I am entitled to the information under Section 7 of The Data Protection Act 1998; & therefore request that you send me all of the missing information within the next 7 days.

Failure to fully comply with my request within that time, will lead to me asking the Information Commissioners Office to complete an assessment, & I will take legal action through the court if necessary.

I look forward to hearing from you shortly.

Yours faithfully


Shas

Whats my next move?
Do I need to take court action to get the info? OR is it another 1 of those t*** points I need to add to my list? OR something else??.......

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

Just to confuse matters more......... Today I have received....

A statement from Phoenix Recoveries (UK) Ltd!!!!!!!

This is their first correspondance to me & my o/s bal @ 20/10/2009 = £10883.79.

There is also an address & telephone number for them. Am I best to sar these before starting the court claim?... Granted it's a p.obox number & then the same post code for mortimer clarkes & marlins.... but its an address nevertheless. They might send the 'assignment' info? LOL!....

[MIKE770]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

Just to confuse matters more......... Today I have received....

A statement from Phoenix Recoveries (UK) Ltd!!!!!!!

This is their first correspondance to me & my o/s bal @ 20/10/2009 = £10883.79.

There is also an address & telephone number for them. Am I best to sar these before starting the court claim?... Granted it's a p.obox number & then the same post code for mortimer clarkes & marlins.... but its an address nevertheless. They might send the 'assignment' info? LOL!....

BUMP - Could be all the same people Shaz if the same Post code, seems to happen a lot.??????

[shas]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

The phone number is for Marlins so they all the same people.

Phoenix's info is here:-
http://www.ico.gov.uk/ESDWebPages/DoSearch.asp


Should I send a sar request to their Luxembourg address? Are the rules still the same if dealing with a non uk address?...

[MIKE770]

Re: Shas V Marlin, Mortimer Clarke, Phoenix, Tom, Dick, Harry...

The phone number is for Marlins so they all the same people.

Phoenix's info is here:-
http://www.ico.gov.uk/ESDWebPages/DoSearch.asp


Should I send a sar request to their Luxembourg address? Are the rules still the same if dealing with a non uk address?...

Now Shaz Theres a thought, they are in other countries as well I believe???