Flangies v Capital One

[Budgie]

Re: Flangies v Capital One

Budgie that is fab thankyou I will send this email now. however one question,when talking to Anita at cap one, she advised me that tey will not automaticaly close my account or expect me to close it. Also I am aware that I need to build up my credit history with regard to a credit card in the future. Surely keeping the cap one card open and using it only in emmergencies will help me with getting my credit rating up? If I closed it wouldnt it be difficult for me to get a credit card down the line?? Just wondering

x

Well thats a new one on me.

Normally they insist on account being closed.

I suspect that Anita may be mistaken and they will close your account anyway, but hey ho let's give it a go.

I still suggest that you ask them to clear the outstanding balance on the account down to zero. Maybe just leave out the bit about closing the account.

In which case email would look like this.

Dear Rachel,

Thank you for your email dated ( friday ?). I look forward to receiving your revised proposal, for settlement of my County Court claim No xxxxxxxx by 5PM on Monday 7th December by email.

Further to our recent communications I am prepared to write to the County Court advising them that settlement of my claim has been agreed with the defendant, provided that that you increase your total settlement figure to £2629.04 ( = £2430.30 +8% ) and that from this revised total settlement figure you will deduct the amount required to clear the outstanding balance on my account back to zero. I also require the remainder of the settlement proceeds to be transferred via BACS so as to reach my bank account ( sort code xxxxxx, account number xxxxxxxxx, Account name xxxxxxxx ) before close of business on Friday 11th December 2009.

Rachel, you are no doubt aware that I am ordered by the Court to submit an Allocation Questionaire by the 11th December 2009. Should you fail to carry out my above requests then I will have no other option than to proceed with submission of the allocation questionaire and proceed with my claim as originally particularised.

Yours faithfully
Flangies

PS They closed my account down, maybe I should apply for a new account !!!!!!!!!!!!!
What do you reckon my chances are ??????

masbeagle

[Flangies]

Re: Flangies v Capital One

Ha ha yeah I know what ya mean; and lets see what happens with mine huh! whether they close it ot ot......


Can you removethe attachment above please onceyouhave read it.

Once again great bloke you are andsooooooooo helpful

[Flangies]

Re: Flangies v Capital One

Budgie following on from your help with letter/email to rachel. This is what she has replied...........

Dear Angela

Can I conform that you are requesting a further sum of £228.74.

Many Thanks

Rachel Howey

[Flangies]

Re: Flangies v Capital One

That what I thought; the figure being too much! what she playing at lol, thats why Iasked you hun. I did originaly send her the email you sent me she obviously didnt add it properly.....

I will email her back to say what you have just advised.

Let ya know shortly
------------------------------- merged -------------------------------
She is obviously keen for my answer as she just sent me this:

Dear Angela

Further to my previous email, we are prepared to offer a further sum of £228.74 for the statutory interest on your claim. This is offered in full and final settlement of claim number

Please let me know whether you accept this offer. If this offer is accepted I can arrange for a bacs payment to be made to you. However I cannot guarantee that this will be received in your bank account by 11 December 2009. Whilst I cannot guarantee this, I will endeavour to get this to you as soon as I can.

Kind Regards

Rachel Howey

Shall I still email her what you said accepting the lesser figure?

[Budgie]

Re: Flangies v Capital One



Hi Flangies,

Pop her an email back.

The exact figure you require is £2624.72
( not £2629.04 as I put in the draft email - must get a new calculator LOL )

This is an additional £194.42 (8%) compared to their original offer of £2430.30

Suggest to her that if she has calculated it as an extra £228.74 then you would be happy with that. IE £2430.30 + £228.74 = £2659.04

Remind her that you must have her confirmation by 5pm tonight


JUST SEEN YOUR LAST POST

SUGGEST YOU SIMPLY GO BACK AND THANK HER

SOMEHOW WE MANAGED TO WANGLE AN EXTRA £34.32 OUT OF HER

OH WELL PMSL,

[Flangies]

Re: Flangies v Capital One

ok emailed and waiting; she hasnt got long has she lol.
Lets hope I dont have to wait too long for the money either,she mentioned possibly not getting by 11th - dont want that dragging on lol
------------------------------- merged -------------------------------
ha ha too late asked for the slightly lesser figure now tee hee; never mind I am happy with it

x
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If she agrees with this figure; what do I do next? reply via email - confirm it.
She will more than likely ask for it in writing of somekind and mention me writing to court

[Budgie]

Re: Flangies v Capital One

ok emailed and waiting; she hasnt got long has she lol.
Lets hope I dont have to wait too long for the money either,she mentioned possibly not getting by 11th - dont want that dragging on lol


------------------------------- merged -------------------------------
ha ha too late asked for the slightly lesser figure now tee hee; never mind I am happy with it

x
------------------------------- merged -------------------------------
If she agrees with this figure; what do I do next? reply via email - confirm it.
She will more than likely ask for it in writing of somekind and mention me writing to court

Lets see what she emails you back with LOL

You dont need to do anything with the Court until
1) You get the email from her, we will then write a letter to the Court saying that a settlelemnt has been agreed but you need to allow some time for settlelment to be effected ( payment to clear etc ) before stopping the claim.
2) Once payment cleared and you have statement confirming balance of account redcued to zero ( or closed ) then you can write to the Court stopping the claim.

When she emails back to you just send email back thanking her saying that you accept her offer. Advise her that you will write to Court informing them that you have reached a settlelemnt and that you will discontinue claim at the Court as soon as funds in your bank account and balance on your account reduced to zero as agreed.

All in all it appears to have been worth a couple of emails for an extra couple of hundred pounds plus it looks like you will have some dosh in your account by beginning of next week latest.

Well done Flangies xx

[Flangies]

Re: Flangies v Capital One

ha ha dont think she reads things;see below; she asking for mybank details and I gave her them yesterday.

I will now thANK her etc and put what you said about writing to the court once sums have cleared

Apologies, I have not been at my desk.

I am arranging for a bacs payment of £228.74. I understand that a cheque has been sent for the sum of £2430.30.

Please can you tell me the name of your bank.

Thank you

Rachel

------------------------------- merged -------------------------------
Also she mentions the 2,430.30 is on its way by cheque, still that aint so bad, BUT I will have tp arange for pament to cap one direct to pay off balance.
------------------------------- merged -------------------------------
I am about to write this to Rachel; what are your thoughts?


Rachel

Thank you very much, I will accept the offer; however I have already given you my bank details in my earlier email , but here it is again.
code xxxx, account number xxxxxxxxxxx, Account name xxxxxxxxxxxx

I will write to the Court informing them that I have reached a settlelment with you and I will discontinue the claim at the Court as soon as funds are with me in my bank account. I would prefer the whole of the payment by bacs and not a cheque as I want the balance on my cap one account to be reduced to zero firstly - Then the remainder to be paid into my account by bacs.

[ROBSTER]

Re: Flangies v Capital One

ha ha dont think she reads things;see below; she asking for mybank details and I gave her them yesterday.

I will now thANK her etc and put what you said about writing to the court once sums have cleared

Apologies, I have not been at my desk.

I am arranging for a bacs payment of £228.74. I understand that a cheque has been sent for the sum of £2430.30.

Please can you tell me the name of your bank.

Thank you

Rachel

------------------------------- merged -------------------------------
Also she mentions the 2,430.30 is on its way by cheque, still that aint so bad, BUT I will have tp arange for pament to cap one direct to pay off balance.
------------------------------- merged -------------------------------
I am about to write this to Rachel; what are your thoughts?


Rachel

Thank you very much, I will accept the offer; however I have already given you my bank details in my earlier email , but here it is again.
code xxxx, account number xxxxxxxxxxx, Account name xxxxxxxxxxxx

I will write to the Court informing them that I have reached a settlelment with you and I will discontinue the claim at the Court as soon as funds are with me in my bank account. I would prefer the whole of the payment by bacs and not a cheque as I want the balance on my cap one account to be reduced to zero firstly - Then the remainder to be paid into my account by bacs.

Well done,
IMHO
Cap 1 have changed their MO recently so long as you have "maintained" your account they will pay up without affecting the account balance.

Where as in the past they chose to be a bit spiteful and close your account down for having the audacity to claim back your penalty charges they now realise they are now standing back and thinking:

why should we drive the business away?

after all people who are prepared to push their accounts to the limit are surly the best customers they could have.

Thinking about it...they're bang on the money but obviously the first debt you need to clear is the one attracting the highest rate of interest. Good on you !

[Budgie]

Re: Flangies v Capital One

Good points Robster

Thank you.

[Flangies]

Re: Flangies v Capital One

Update- just checked my Cap One account online and theyhave cleared my cap one account to zero. Excellent

However please see below balance amount:
Current Balance -£1,478.49
Credit limit is £1,000
Amount overlimit £0

How can the current balance be -£1,478.49 ??

Thoughts please hun
x

[enaid]

Re: Flangies v Capital One

Now don't get excited cause I may well be wrong here, but to me that reads as they owe you £1,478.49.

[Flangies]

Re: Flangies v Capital One

Morning Enaid

yes I know; thats what I thought, in fact they have amended my account to show the total amount of £2,430.30 paid into my cap one account in various breakdown amounts BUT it shows the current balance as -£1,478.49??????

[enaid]

Re: Flangies v Capital One

Morning Enaid

yes I know; thats what I thought, in fact they have amended my account to show the total amount of £2,430.30 paid into my cap one account in various breakdown amounts BUT it shows the current balance as -£1,478.49??????

Is £2430.30 the amount of your charges plus Int that you have asked be returned?

[Flangies]

Re: Flangies v Capital One

Yes this is the amount we have agreed that I get paid although I pushed for another 224 .00 as stat court interest and that was agreed too. Also I was told I would be gettin a cheque for the 2 430 quid and would get the stat int by bacs into my bank. And I then asked for it all by bacs into my account after they cleared the cap one balance!