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Consumer Credit Act (1974) -I want to start a petition regarding universal behaviour

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  • Consumer Credit Act (1974) -I want to start a petition regarding universal behaviour

    I need legal support to start a petition to hand into the FCA and the House of Lords....because, as I see it, different credit card providers are treating customers very differently...there is no universal treatment, even of exactly the same purchase ie landbanking plots on the same site/bought through the same company.

    I also believe that certain credit card providers are discriminating against women because of historic events ie women were not entitled to credit in their own right until the 1970s. Credit card providers also believe women will accept a refusal of their claim.

    I have an example (my second) where Capital One refused my claim in 2009, and after my court hearing against MBNA (see Malouf v MBNA) I decided to once again contact the Section 75 team. I was first refused, given new excuses why I could not be paid out. The last excuse was because the merchant had used Wordpay to process my cc payment.

    My response was to send the court hearing transcript and also the associated MBNA raised statement...which confirmed one of the merchants had also used Worldpay. This fact never came up in court!!

    The latest response from Capital One is that they now propose to pay me (original payment was in Euros) the original cost plus £29 interest from October 2005 (The service I paid for was indefinite because it was a marketing service. The company closed in 2009 - so effectively this was a breach of contract.) I am now expected to sign a confidentiality agreement...which in my mind is not in the spirit of Section 75.

    Is there anyone who can direct me....I need to structure it and know how to get it out there and also to the right 'people who matter'


    PS I have now emailed Capital One stating I'm not prepared to accept their offer with restrictions - although I have kept ALL associated letters between us from 2009....I am now waiting to see what they say.
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