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High Court Enforcement Group Ltd
Has anybody had any dealings with the High Court Enforcement Group?
I received a CCJ for a Fuel Card which I had on a failed business venture, and it was passed on to the High Court Enforcement Group [HCEG] for enforcement. The initial claim was stepped up to the High Courts, subsequently a High Court Writ has been issued.
On the18th December I came home from work to discover a letter from the HCEG, which stated they had taken control of my car, which was on the drive at the time. They also left a letter stating that they would be back with a locksmith to enter the premises if no contact was made.
I called the phone number [for the agent] on the letter and it diverted me to voicemail. Accordingly, I left a voicemail asking for a callback regarding their account. I never received any contact from the HCEA and the next contact was a further visit from one of his colleagues.
On his colleagues return, the landlord was in and the HCEA wasted no time in explaining the details of the debt with him. He mentioned to the landlord that as "I had failed to contact his colleague or his office", that the next visit would be with a van and locksmith to remove goods.
I called the number for the second agent and again it went straight to voicemail. So I left a message. Quoted his reference gave two phone numbers and an email address he could contact me on. 5 days later there was no contact.
The second agent returned to the property again a week after to execute "His lawful right to arrest me, and force entry into the property". Needless to say the landlord prevented him from entering, and he left another letter for me. The letter was pretty much identical to the last, however the interest had increased.
Seeing as I had already attempted to contact the agents previously, I decided to send a letter into the company directly. I have attached a copy of the first letter [HCEGLetter1.pdf]. I sent this 1st class recorded, and it was received the following day and signed for.
To ensure that the office was aware I was in contact, I called them up and gave them the Royal Mail tracking number, which was added to the file by the lady that answered the phone.
10 days from receipt of the 1st letter, I hadn't received a response to the first letter. Accordingly I sent them another letter which I hope will prompt them to get in touch [HCEGLetter2.pdf].
In short;
The way they've acted up until now is ridiculous! They keep turning up trying their bullyboy tactics on the landlord, and yet when I try contacting them I don't get any response. I have phoned their office on the day of sending the letters, and have given them the tracking numbers.
What other steps are there that I could take against them? It's extremely frustrating when you want to contact them and they don't seem to want to respond. Not knowing what is happening is the worst thing!
I received a CCJ for a Fuel Card which I had on a failed business venture, and it was passed on to the High Court Enforcement Group [HCEG] for enforcement. The initial claim was stepped up to the High Courts, subsequently a High Court Writ has been issued.
On the18th December I came home from work to discover a letter from the HCEG, which stated they had taken control of my car, which was on the drive at the time. They also left a letter stating that they would be back with a locksmith to enter the premises if no contact was made.
I called the phone number [for the agent] on the letter and it diverted me to voicemail. Accordingly, I left a voicemail asking for a callback regarding their account. I never received any contact from the HCEA and the next contact was a further visit from one of his colleagues.
On his colleagues return, the landlord was in and the HCEA wasted no time in explaining the details of the debt with him. He mentioned to the landlord that as "I had failed to contact his colleague or his office", that the next visit would be with a van and locksmith to remove goods.
The second agent returned to the property again a week after to execute "His lawful right to arrest me, and force entry into the property". Needless to say the landlord prevented him from entering, and he left another letter for me. The letter was pretty much identical to the last, however the interest had increased.
Seeing as I had already attempted to contact the agents previously, I decided to send a letter into the company directly. I have attached a copy of the first letter [HCEGLetter1.pdf]. I sent this 1st class recorded, and it was received the following day and signed for.
To ensure that the office was aware I was in contact, I called them up and gave them the Royal Mail tracking number, which was added to the file by the lady that answered the phone.
10 days from receipt of the 1st letter, I hadn't received a response to the first letter. Accordingly I sent them another letter which I hope will prompt them to get in touch [HCEGLetter2.pdf].
In short;
| Date | Description of Events |
| 18/12/2015 | Mr N Burgin attended property, and took control of goods (Car Only). Left a letter. |
| 15/01/2016 | Mr J Wykes attended. Told landlord about case. |
| 04/02/2016 | Mr J Wykes attended. Told landlord about case again. |
| 08/02/2016 | Letter sent to bailiffs highlighting their issues and inability to meet national standards. Offer placed in letter. |
| 09/02/2016 | Called the Colwyn Bay Office and advised them of the tracking number of the letter I've sent. |
| 09/02/2016 | Letter signed for by EVANS at HCEG Colwyn Bay Branch. |
| 19/02/2016 | 2nd Letter sent advising of upcoming criminal charges against Mr J Wykes. |
| 19/02/2016 | Called the Colwyn Bay Office and advised them of the tracking number of the letter I've sent. |
What other steps are there that I could take against them? It's extremely frustrating when you want to contact them and they don't seem to want to respond. Not knowing what is happening is the worst thing!
