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Hi there,
I was really hoping for some help and advise on whether there is any way forward with this complaint.
I complained to Canada Square about an Egg
credit card taken out in March 2001.
I know that I did not opt in to take PPI
- that the box was pre ticked,
as I was also advised on the phone that the box had to be pre ticked to complete the application when I questioned it.
They rejected my complaint as my personal circumstances meant I had no cover (significant sick pay or savings etc). I don't see how this is relevant.
I took it to fos and they rejected my complaint.
I have questioned it and they say their records show it was opt in at this time.
But I know this isn't true.
Can anyone give any advice on how to proceed with this?
I was really hoping for some help and advise on whether there is any way forward with this complaint.
I complained to Canada Square about an Egg
credit card taken out in March 2001. I know that I did not opt in to take PPI
- that the box was pre ticked,
as I was also advised on the phone that the box had to be pre ticked to complete the application when I questioned it.
They rejected my complaint as my personal circumstances meant I had no cover (significant sick pay or savings etc). I don't see how this is relevant.
I took it to fos
and they rejected my complaint. I have questioned it and they say their records show it was opt in at this time.
But I know this isn't true.
Can anyone give any advice on how to proceed with this?
