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Hello, I need help having a parking charge dismissed here is the story.
I'm a member of the "Thegym", my home club is in **********, I travelled to Portsmouth on the 29/11/2023 to visit my mother, I upgraded my gym membership so I could access different gyms and added Portsmouth as a second gym. I proceeded to go to Portsmouth at 18:14pm and parked in the gym car park and attempted to enter the gym. I buzzed on the help button for a member of staff because I could not access the gym as a new member no one came to help me or informed me that I had to sign in my vehicle or I would receive a fine this was not clear information as a new member as there was no signage inside the gym to indicate I had to sign in. Eventually the doors opened and I was able to exercise in the gym which was my intention. I returned to the gym the next day on 30/11/2023 to exercise again.
2 weeks later I received a parking charge with the reference code of **********89 which I appealed on the basis that I am a member of the gym and am allowed to park in the car park. I won this appeal on the 15/01/2023 and the email confirming I had won the appeal from CP Plus Ltd included the line "Please disregard any letters received, that relate to this Parking Charge, that predate this correspondence." So I disregarded further letters from group nexus as I thought the case had been closed, however the issue is I had been fined for both days I had attended the gym and the reference number was almost identical being **********88 which had caused the confusion as I thought this matter was resolved, had I known I would've appealed both tickets.
On 16/02/2024 I received a letter dated 12/02/2024 from Direct Collections Bailiffs Ltd, saying I could no longer appeal the parking charge and can only appeal in court or make payment of £170, I feel this is unfair for me to pay this ticket because I should of never received this ticket as I am a member of TheGym and have already won an appeal for the same thing 1 day apart. I spoke to ********** at Direct Collections Bailiffs Ltd and he told me those were my two options and he provided little to zero help on the situation. I attended the gym on 26/01/2024 and spoke to a member of staff at the gym and he told me how to sign up for parking and told me to appeal any tickets I receive for parking at the gym. Since then I have always promptly signed in whenever I park in the car park. What should I do?
