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Advice please for rejected appeal by PPS ltd for not displaying full VRM on ticket

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  • Advice please for rejected appeal by PPS ltd for not displaying full VRM on ticket

    On a vist to Cornwall on December 26th 2021 we parked in a pay and display car park operated by Premier Parking Soluions Ltd in Mevagissey, I purchased a ticket at the machine but I assume I failed to follow the correct sequence and didn't enter the comlete registration number at the time . (Essentially I added the coins into the ticket machine and pressed the green button and entered the 1st registration letter D, but the letter did not show on the display, just the fee paid of £3.00, so I pressed the green button again to try again and the machine then issued a ticket) The ticket as you can see, registered the letter D and the cash payment. (Although not relevant as a defence, mitigating circumstances at the time were that my wife has a chronic medical condition and she needed to find some facilities as a matter of urgency, so obviously I was in a rush) The ticket was left on the dashboard during our stay and we left the car park over an hour before the expiry time. I was not aware of a car park attendant being on duty.

    We received the Notice to Keeper on the 14th January and appealed the charge directly to PPS, sending them a photograph of the ticket purchased however they rejected our appeal, stating no payment was made to authorise our vehicle to park. Without any explanation or qualification they reduced the charge to £30 referred to in later correspondence as a 'goodwill gesture' and stated that if we appeal their decision, the charge due would revert back to £100

    We've since started an appeal with IAS.org, but reading reviews on this forum it does seem like a pointless task!


    Can we argue that the initial letter was received over 14 days since the alleged offence on 26/12/21 to 12/01/22 =17days?
    If not, what would be the best advice, on the basis that as far as I can see the operator or landowner, cannot demononstrate a loss, as we had paid for a parking space and their own 'Whitelist' evidence shows the ticket purchase and our retained actual ticket confirms those details?
    Tags: None

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