The following is an edited version, (to delete personal details) of a complaint I have made on behalf of my two son's to Swansea City council, any advice gratefully received
.To whom it may concern,
This is a complaint regarding the mis-handling of a housing situation and lack of communication with a bereaved family.
Inaction on this complaint will certainly escalate it to the Public Services Ombudsman for Wales.
The foundation of this complaint relates to the passing of (Edit - the deceased) who passed on 6/04/21 at Morriston Hospital.
The background to the 22+ years tenancy is that (Edit - the deceased) was guardian to her two grandchildren aged 6&7, also a permanent resident was (Edit- the son) (DOB 30/03/98) also having lived there 22+ years.
In January of this year complications with (Edit - the deceased) illness necessitated admittance to Morriston Hospital, where the prognosis was that she would soon be released home and start chemotherapy at this time (Edit- the son) was employed full time with NHS track and trace in an office environment. Following Welsh Government and medical advice with (Edit - the deceased) being placed on the Shielding Patient List (SPL) he temporarily stayed away from his only and principal home, leaving many possessions and clothing at home, as he had many contacts during a working day.
During this time frame (Edit - the deceased) entrusted(Edit - a man) to become a temporary child-minder, he is the ex-partner of (Edit - the deceased)'s daughter, and although named on the birth certificates as the father of both children, is not in fact the biological father of either, as the mother (Edit - the deceased's daughter) social services file, or a DNA test would confirm. The simple reasoning behind the claim is/was to negate any punitive legal punishment as a matter of mitigating sentences for ongoing criminal behaviour. See link. (Edited - The link would show a thirty two times convicted criminal, mainly drug dealing, being given a suspended jail sentence)
During this time of family upheaval (Edit the man) changed the locks to (Edit - the family home) and denied the family any access, living at the address as though it was his own, despite holding a Tenancy with a local housing association that was not lived in for months.
Having previously held a council tenancy and being evicted from said tenancy after another of his drug dealing convictions, he has now been given the tenancy as guardian two children including seven-year-old severely autistic child, that he is not related to, who has succeeded the tenancy in preference to (Edit - the deceased's adult son) who had lived there for 22+ years, reason given, that (Edit - the son) had "temporarily moved out" otherwise he would have succeeded, as per a telephone conversation with the head of local housing(Edit - person named). This decision needs scrutiny at the highest level of not only high-ranking council executives but Social Services should be made aware that if this decision stands the first indications that 32 times failed drug dealer has made 33 will garner national press coverage.
Now to bring this complaint up to date (17/05/2021) we have yet as a grieving family received any indication of being able to claim the belongings of the deceased. Swansea council has failed in its duty to a long-standing tenant, failed her grieving family and failed a community by re-installing a self-confessed, proven drug dealer into their midst.
The Association of British Insurers estimates that the average 3-bedroom family home contains items worth a total of £55,000, this is a figure we propose to take as our start figure should we have to take this to a legal remedy. This outcome will almost certainly move forward if, as advised by your complaint rules, I have to wait 10 days for a reply.
Be aware that a joint tenancy application was made by the tenant Julie Davies on 30/03/2021, and that no action was taken by housing officials. We hold copy of all correspondence.
Yours Sincerely,
.To whom it may concern,
This is a complaint regarding the mis-handling of a housing situation and lack of communication with a bereaved family.
Inaction on this complaint will certainly escalate it to the Public Services Ombudsman for Wales.
The foundation of this complaint relates to the passing of (Edit - the deceased) who passed on 6/04/21 at Morriston Hospital.
The background to the 22+ years tenancy is that (Edit - the deceased) was guardian to her two grandchildren aged 6&7, also a permanent resident was (Edit- the son) (DOB 30/03/98) also having lived there 22+ years.
In January of this year complications with (Edit - the deceased) illness necessitated admittance to Morriston Hospital, where the prognosis was that she would soon be released home and start chemotherapy at this time (Edit- the son) was employed full time with NHS track and trace in an office environment. Following Welsh Government and medical advice with (Edit - the deceased) being placed on the Shielding Patient List (SPL) he temporarily stayed away from his only and principal home, leaving many possessions and clothing at home, as he had many contacts during a working day.
During this time frame (Edit - the deceased) entrusted(Edit - a man) to become a temporary child-minder, he is the ex-partner of (Edit - the deceased)'s daughter, and although named on the birth certificates as the father of both children, is not in fact the biological father of either, as the mother (Edit - the deceased's daughter) social services file, or a DNA test would confirm. The simple reasoning behind the claim is/was to negate any punitive legal punishment as a matter of mitigating sentences for ongoing criminal behaviour. See link. (Edited - The link would show a thirty two times convicted criminal, mainly drug dealing, being given a suspended jail sentence)
A 60-year-old was caught laundering more than £30,000 as he tried to pay off a substantial drugs debt he had built up over many years. He was observed by officers from ... |
During this time of family upheaval (Edit the man) changed the locks to (Edit - the family home) and denied the family any access, living at the address as though it was his own, despite holding a Tenancy with a local housing association that was not lived in for months.
Having previously held a council tenancy and being evicted from said tenancy after another of his drug dealing convictions, he has now been given the tenancy as guardian two children including seven-year-old severely autistic child, that he is not related to, who has succeeded the tenancy in preference to (Edit - the deceased's adult son) who had lived there for 22+ years, reason given, that (Edit - the son) had "temporarily moved out" otherwise he would have succeeded, as per a telephone conversation with the head of local housing(Edit - person named). This decision needs scrutiny at the highest level of not only high-ranking council executives but Social Services should be made aware that if this decision stands the first indications that 32 times failed drug dealer has made 33 will garner national press coverage.
Now to bring this complaint up to date (17/05/2021) we have yet as a grieving family received any indication of being able to claim the belongings of the deceased. Swansea council has failed in its duty to a long-standing tenant, failed her grieving family and failed a community by re-installing a self-confessed, proven drug dealer into their midst.
The Association of British Insurers estimates that the average 3-bedroom family home contains items worth a total of £55,000, this is a figure we propose to take as our start figure should we have to take this to a legal remedy. This outcome will almost certainly move forward if, as advised by your complaint rules, I have to wait 10 days for a reply.
Be aware that a joint tenancy application was made by the tenant Julie Davies on 30/03/2021, and that no action was taken by housing officials. We hold copy of all correspondence.
Yours Sincerely,