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Jacobs council tax arrears

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  • Jacobs council tax arrears

    Hi.. I am really desperately hoping for some help as I am getting so stressed.

    I ended up having some problems with council tax and ended up with arrears that have been passed to jacobs.

    I had an agreement with them to pay £50 per month however at the start of this month I lost my job and have no Income currently. I had no way to call as my phone has been cut off so I could not get in touch.

    Yesterday I received a letter through the door stating removal within 24hrs
    balance due: 1382

    On the 17th I was in touch with jacobs main office and explained I had lost my job and cannot afford the monthly repyaments.

    They said they will send mesout a financial statement and I need to fill this in and someone will be in touch.

    I have sent the form back however after received the letter i rang jacobs main office and he said that the form has not been returned as of yet and that I have been provided with a different enforcement agent who wasn't aware I was filling out the form and aware of my circumstances. He said he would send this over to the agents ipad and it should probably be prosonded.

    I rang the enforcment agent as advised and he stated there is no notes to state this and that I have to pay the full amount tomorrow or goods will be taken from my property, or further action.

    I suffer from sever anxiety and depression and m waiting on bipolar diagnosis which I explained to the agent and he made no difference in how he spoke to me.

    I am really sure with what to do as I cannot raise the funds and he said I have to make the payment by 7.30 tomorrow morning and if I don't further action will be taken.

    I am really stressed and scared please can I have some advice on what to do

    Thank you
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