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Hello
I was nearing the end of my PCP agreement and dug out the original agreement as I knew I had hugely gone over the agreed mileage as my job changed soon after getting the car which meant a lot more travelling. My plan was to keep the car and pay the balloon but circumstances have changed again due to COVID-19. I was horrified to see that the excess mileage charge on the form was 28 pence per mile plus VAT. This meant I was going to get a bill for over 10K.
I was told about voluntary termination by a friend and worked out I would have to pay 5.5K to get to the 50% mark. I rang Land Rover Financial services and was told I could not VT in the last 3 months along with many other lies. I currently have an ongoing complaint with them about this.
I then rang again and was told that the excess mileage charge would not be the higher rate but 14 pence per mile plus VAT which would be a bill of similar to the 50% figure I had to pay. I told him as I had been lied to before, I did not trust him about this and proceeded with the VT which I have done and Land Rover have confirmed I did this process correctly.
I have just received a ‘Notice of Default Sums’ which they say they have ‘given in compliance with the consumer credit Act 1974’. The sum they are after is just over 6K for the excess mileage which is at the 14PPM figure. This is obviously on top of the 5.5K I have already paid.
Therefore, I have two questions as after more research on the internet there sems to be a lot of conflicting advice. Can they carry out this notice without going to court or at all and do I have to pay excess mileage when I have gone through the VT process correctly and before the agreement end by just under a month?
Any help with this is very much appreciated.
Many thanks
I was nearing the end of my PCP agreement and dug out the original agreement as I knew I had hugely gone over the agreed mileage as my job changed soon after getting the car which meant a lot more travelling. My plan was to keep the car and pay the balloon but circumstances have changed again due to COVID-19. I was horrified to see that the excess mileage charge on the form was 28 pence per mile plus VAT. This meant I was going to get a bill for over 10K.
I was told about voluntary termination by a friend and worked out I would have to pay 5.5K to get to the 50% mark. I rang Land Rover Financial services and was told I could not VT in the last 3 months along with many other lies. I currently have an ongoing complaint with them about this.
I then rang again and was told that the excess mileage charge would not be the higher rate but 14 pence per mile plus VAT which would be a bill of similar to the 50% figure I had to pay. I told him as I had been lied to before, I did not trust him about this and proceeded with the VT which I have done and Land Rover have confirmed I did this process correctly.
I have just received a ‘Notice of Default Sums’ which they say they have ‘given in compliance with the consumer credit Act 1974’. The sum they are after is just over 6K for the excess mileage which is at the 14PPM figure. This is obviously on top of the 5.5K I have already paid.
Therefore, I have two questions as after more research on the internet there sems to be a lot of conflicting advice. Can they carry out this notice without going to court or at all and do I have to pay excess mileage when I have gone through the VT process correctly and before the agreement end by just under a month?
Any help with this is very much appreciated.
Many thanks
