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Hi. First time posting.
I returned my car (2010 Vauxhall Zafia) to Moneybarn via voluntary termination last month, I have payed over the 50% required to vt. Honestly the worse car I have ever had, I must have spent over £2000 over 3 years on things that kept going wrong with the car. I owe 1 months arrears from when I switch banks a while back which is fair enough.
I have just had a pre final bill send via email and I am pretty shocked by the amount they are trying to charge me for cosmetic damage.
The only damage that occurred to the car while I had it was: a crack in the rear n/s light, a small dent in the top bit of the rear bumper and a tear in the leather on the drivers seat, roughly 15mm-10mm.
They are saying that the total amount to pay for the long list of damages that they’ve spotted is almost £1500, I know for a fact that all of these damages apart from the ones listed above were present when I first got the car, obviously I didn’t expect the car to be immaculate when I first got it as it was 7 years old but it seems that they are treating it as if the car should be returned in a nearly new condition, it’s 10 years old!!!.
They are charging me over £500 for the worn off leather on the drivers seat for god sake! They are charging me hundreds of pounds for things like dents in the door and scratched paintwork that were already there when I got the car, I never scratched or scuffed that car once while I had it.
Im just looking for some advice on what my legal rights are, do they have to prove that the damage wasn’t there when I got the car? What should I do next?
Like I said, I know that pretty much all of the damages were there when I got the car but I’m just not sure how to reply to their email and I’m pretty certain that me saying I dispute the charges is going to fall on deaf ears.
Thanks for your time.
I returned my car (2010 Vauxhall Zafia) to Moneybarn via voluntary termination last month, I have payed over the 50% required to vt. Honestly the worse car I have ever had, I must have spent over £2000 over 3 years on things that kept going wrong with the car. I owe 1 months arrears from when I switch banks a while back which is fair enough.
I have just had a pre final bill send via email and I am pretty shocked by the amount they are trying to charge me for cosmetic damage.
The only damage that occurred to the car while I had it was: a crack in the rear n/s light, a small dent in the top bit of the rear bumper and a tear in the leather on the drivers seat, roughly 15mm-10mm.
They are saying that the total amount to pay for the long list of damages that they’ve spotted is almost £1500, I know for a fact that all of these damages apart from the ones listed above were present when I first got the car, obviously I didn’t expect the car to be immaculate when I first got it as it was 7 years old but it seems that they are treating it as if the car should be returned in a nearly new condition, it’s 10 years old!!!.
They are charging me over £500 for the worn off leather on the drivers seat for god sake! They are charging me hundreds of pounds for things like dents in the door and scratched paintwork that were already there when I got the car, I never scratched or scuffed that car once while I had it.
Im just looking for some advice on what my legal rights are, do they have to prove that the damage wasn’t there when I got the car? What should I do next?
Like I said, I know that pretty much all of the damages were there when I got the car but I’m just not sure how to reply to their email and I’m pretty certain that me saying I dispute the charges is going to fall on deaf ears.
Thanks for your time.
