Tweet
Hi am new to this. I have made a claim with Provident for irresponsible lending which was turned down by the company in Feb 2018, I have then escalated the claim to the Financial Ombudsman Service. An adjudicator has upheld my claim on 12 out of 16 loans. Now it begins, Provident seem to completely ignore the adjudicators request for a response to the decision claiming they have too many complaints to deal with and not enough staff. Looking at many blogs about this it seems that when they actually do respond after weeks and weeks they reject the decision, which means the adjudicator has the option to pass the complaint on to a Ombudsman for a final decision which will be legally binding. My question is how does Provident get away with stalling this process for so long ?
Provident doorstep loan
Collapse
Loading...
X
View our Terms and Conditions
LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.
If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.
If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
Announcement
Collapse
No announcement yet.
Court Claim ?
Guides and LettersSHORTCUTS
Pre-Action Letters
First Steps
Check dates
Income/Expenditure
Acknowledge Claim
CCA Request
CPR 31.14 Request
Subject Access Request Letter
Example Defence
Set Aside Application
Witness Statements
Directions Questionnaire
Statute Barred Letter
Voluntary Termination: Letter Templates
A guide to voluntary termination: Your rights
Loading...
Loading...
