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Hi, I am taking the gas engineering company to small claims court for causing damages to the carpet as the radiator 's bleed valve left open after the chemical flush. This led to brown water dripping from the radiator and rusty stains on carpet after dried. We also found out the chemical flush had not done properly as tit should not be have brown water dripped from the radiator if it has cleaned or flushed properly until clear. The company lied they used enough cleaner or spent enough time in the cleaning process. We saw they had taken only 1 bottle of cleaning solution and 1 bottle of inhibitor which are not supposed to be adequate to our central heating system. The defendant now lied that they had put 2 bottles in etc. and lots of the defence statement is not true. It appears they have legal assistance with all legal wordings etc. while I am doing it all on my own for the past 5 months.
I received the defence statement and also the questionnniare for the proposed small claims track 10 days ago. I then sent the defendant to request more information and clarifications such as what brands of the chemical cleaner and inhibitors respectively, capacity, & a detailed process for the job from start to finish etc. The defendant did not reply as the due day is passed. I am confident that if I can get this information, I could contact manufacturer to provide evidence on they were lying or even got the radiator water to be tested to prove the inhibitor was not enough for protection and so I could claim back the job I paid for.
Could anybody able to offer advice in this sistuation please? I suppose I could not do anything about the lack of information which put me in a position that I could not prove as different brand has different test kit etc.
I am due to send back the questionnaire for proposed direction back to the court. Without the information, I could not even apply for an expert advice on the questionnaire from the court. I feel I am losing the case despite they lied about most things. Please help.
I received the defence statement and also the questionnniare for the proposed small claims track 10 days ago. I then sent the defendant to request more information and clarifications such as what brands of the chemical cleaner and inhibitors respectively, capacity, & a detailed process for the job from start to finish etc. The defendant did not reply as the due day is passed. I am confident that if I can get this information, I could contact manufacturer to provide evidence on they were lying or even got the radiator water to be tested to prove the inhibitor was not enough for protection and so I could claim back the job I paid for.
Could anybody able to offer advice in this sistuation please? I suppose I could not do anything about the lack of information which put me in a position that I could not prove as different brand has different test kit etc.
I am due to send back the questionnaire for proposed direction back to the court. Without the information, I could not even apply for an expert advice on the questionnaire from the court. I feel I am losing the case despite they lied about most things. Please help.
