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Hi everyone
My name is Tom although I am new to posting on Legal Beagles I have read a lot of useful info on the site. I could just do with some information regarding a Voluntary Termination that I entered into with Barclays Partner Finance. I had a car financed by them and my circumstances changed and I could no longer afford the car. I never missed a payment and was over the 50% time period. I contacted them to arrange the VT and everything seems to have gone ok. I had to pay a small amount of money but other than that nothing. I handed the car back at the Barclays designated auction house on 01/05/19. I had heard nothing from them until 24/05/19 when I telephoned them for info about when my credit file would be updated. During the telephone call I found that the car had already been sold on. I was told by the representative that a letter would be sent to me that covered a break down of what has happened to the car and any charges they are looking for me to pay. I took lots of photos of the car as advised on this site, so I'm not expecting to have to pay anything and as as far as I am concerned the car was in good working order and had a full MOT. To me, the fact that they have sold the car on already says it was in good order.
My questions to the forum are:
1. How long do I have to wait for my credit file to be updated?
2. How long I have wait for/to presume that everything is settled?
3. Should I put something else in writing to them so I have a paper trail?
Looking forward to your help/advice
Many thanks
My name is Tom although I am new to posting on Legal Beagles I have read a lot of useful info on the site. I could just do with some information regarding a Voluntary Termination that I entered into with Barclays Partner Finance. I had a car financed by them and my circumstances changed and I could no longer afford the car. I never missed a payment and was over the 50% time period. I contacted them to arrange the VT and everything seems to have gone ok. I had to pay a small amount of money but other than that nothing. I handed the car back at the Barclays designated auction house on 01/05/19. I had heard nothing from them until 24/05/19 when I telephoned them for info about when my credit file would be updated. During the telephone call I found that the car had already been sold on. I was told by the representative that a letter would be sent to me that covered a break down of what has happened to the car and any charges they are looking for me to pay. I took lots of photos of the car as advised on this site, so I'm not expecting to have to pay anything and as as far as I am concerned the car was in good working order and had a full MOT. To me, the fact that they have sold the car on already says it was in good order.
My questions to the forum are:
1. How long do I have to wait for my credit file to be updated?
2. How long I have wait for/to presume that everything is settled?
3. Should I put something else in writing to them so I have a paper trail?
Looking forward to your help/advice
Many thanks
